Luke Malone
Bowie,MD
Summary
Motivated and reliable professional with a strong desire to contribute to a supportive work environment and pursue continuous growth. Possessing a solid background in basic computer skills. Well-prepared to apply and enhance these abilities in an entry-level IT position.
Overview
9
9
years of professional experience
Work History
Service Leader Intern (SLI) Floater
Children’s Defense Fund (CDF) Freedom School Summer Program
06.2024 - 08.2024
- Ensured that students had correct resources to complete their daily tasks
- Performed duties as the Recess Monitor
- Assisted teachers grades 5-8
- Performed the duties of a Field Trip Monitor
- Assisted teachers by contacting/communicating with parents regarding behavior concerns
- Performed other duties as assigned Program Coordinator and teachers
Paraprofessional/Teachers Assistant
Justice Alan Page Elementary School
03.2024 - 06.2024
- Assisted teachers with maintaining a safe and orderly environment
- Worked with individuals/small groups to provide instructional reinforcement after the teacher delivers the instruction
- Assisted the teacher with gathering materials for lessons
- Performs related duties as assigned by the principal
- Assigned to provide substitute coverage as needed
- Escorted students from the classroom to other areas of the building as necessary (main office, library, and nurse)
- Assisted students who needed one-on-one academic and behavioral support
Amazon FC Associate
Amazon Warehouse
10.2022 - 01.2024
- Sorted 1000 packages per shift in the warehouse
- Trained new employees in warehouse procedures
- Assisted with loading and unloading Amazon delivery trucks
Front Desk Associate/part Time
LA Fitness
05.2021 - 03.2023
- Provided front desk customer service to gym facility clients
- Called approximately 10-15 past/present customers per shift regarding billing
- Sold 5-10 facility day passes per shift
To Go Waiter
Outback Steakhouse
01.2022 - 10.2022
- Provided customer service to restaurant patrons
- Serviced approximately 30 customers per shift at our take out location
Party Host/part Time
Pump It Up
10.2019 - 03.2020
- Coordinated 2-3 parties per shift for children at a moon bounce facility
- Ensured safety policies are followed
- Set up and cleaned up party rooms
- Provided customer service to Pump It Up patrons
Volunteer Technology Assistant
Spirit of Faith Christian Center
01.2016 - 03.2018
- Assisted in the Media Department with video cuing, teleconferencing and network operation tasks
Education
Bowie State University - Computer Technology
Bowie State University
Bowie, MD06.2023
North Point High School for Science, Technology & Industry - CISCO Networking Academy/Class of 2020
North Point High School for Science, Technology & Industry
Waldorf, MD05.2020
Skills
- CISCO Network
- WAN
- PPPoE
- GRE
- Single-homed eBGP
- QoS
- SDN
- C
- M/M wires
- F/M wires
- Buzzer
- Arduino
- Bread board
- STEM board
- Sensor
- Office 365
- MS Word
- Excel
- PowerPoint
- Outlook
- Customer Service
References
Available upon request
Comp Tech Coursework
- Cyber Security for All/CTEC-111/BSU
- Intro to Database Development/CTEC-226/BSU
- Computing Tools and Environment/CTEC-114/BSU
- Intro to Python Programming/CTEC-125/BSU
- Principles of Secure Coding using Java/CTEC-120/BSU
- Client Operating Systems/CTEC-214/BSU
- AP Computer Science/North Point HS/Grade 12
- Enterprise Networking, Security and Automation/North Point HS/Grade 12
- Switching, Routing, Wireless Essentials/North Point HS/Grade 11
- Intro to Networks Linux (CCT)/North Point HS/Grade 10
- Cisco IT Essentials with Linux/North Point HS/Grade 9
Timeline
Service Leader Intern (SLI) Floater
Children’s Defense Fund (CDF) Freedom School Summer Program
06.2024 - 08.2024
Paraprofessional/Teachers Assistant
Justice Alan Page Elementary School
03.2024 - 06.2024
Amazon FC Associate
Amazon Warehouse
10.2022 - 01.2024
To Go Waiter
Outback Steakhouse
01.2022 - 10.2022
Front Desk Associate/part Time
LA Fitness
05.2021 - 03.2023
Party Host/part Time
Pump It Up
10.2019 - 03.2020
Volunteer Technology Assistant
Spirit of Faith Christian Center
01.2016 - 03.2018
North Point High School for Science, Technology & Industry - CISCO Networking Academy/Class of 2020
North Point High School for Science, Technology & Industry
Bowie State University - Computer Technology
Bowie State University
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