LUKMANUL HAKEEM P.K
Doha
Summary
Dedicated supervisor with over 3 years of highly skilled experience in monitoring staff performance and department operations. Creating a new workspace for employees can help them learn their work responsibilities quickly. Setting up new members' training and onboarding procedures. Focused on promoting quality service and overall staff satisfaction across all departments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
AMBULATORY CARE CENTER (HMC)
11.2021 - Current
- Communicate objectives and monitor team performance
- Providing workplace orientation and explaining company policies or job duties
- Manage all onboarding activities
- Creating staff duty schedule
- Creating access for new staff
- Proving bank account & staff ID
- Submission of timecard
- Responsible for reporting staff performance to the concern department
- Monitoring each staff and record employee punctuality, performance on goals, professionalism, disciplinary issues, adherence to company policies and more.
Clerk
HAZM MEBAIREEK GENERAL HOSPITAL (A Member of HMC)
09.2020 - 09.2021
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Documented and scanned patients' consent forms.
- Completed and processed forms, form letters and other records and charts in accordance with established procedures.
- Maintained patients' charts in order.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Education
Bachelor of Arts - BA Arabic
Calicut University
01.2016
Skills
- Excellent skills in time management and organization
- Customer Service
- Strong ability to visually determine grocery product freshness and quality
- High skills in following company procedures and directions
- Healthcare Industry Knowledge
- Patient confidentiality
- Front Desk Management
- Appointment Coordination
- Medical Office Procedures
- Communicating to Patients and Families
Certification
- Directorate of sports & Youth Affairs-National Service Scheme
- Desktop Publishing-Center for Development of Advanced Computing
- CH1-Compassionate Human Interaction
- IPC-Inspection Prevention and Control Education
- FS-Fire and Safety
- BLS-Basic Life Support
- Environmental Safety
Hobbiesactivities
- Playing Football
- Cooking
Disclaimer
I do hereby certify that all the above information given is true and fair to the best of my knowledge.
Timeline
Supervisor
AMBULATORY CARE CENTER (HMC)
11.2021 - Current
Clerk
HAZM MEBAIREEK GENERAL HOSPITAL (A Member of HMC)
09.2020 - 09.2021
Bachelor of Arts - BA Arabic
Calicut University
- Directorate of sports & Youth Affairs-National Service Scheme
- Desktop Publishing-Center for Development of Advanced Computing
- CH1-Compassionate Human Interaction
- IPC-Inspection Prevention and Control Education
- FS-Fire and Safety
- BLS-Basic Life Support
- Environmental Safety
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