Lumi McGowan
Columbus,Georgia
Summary
Dynamic Office Manager with a proven track record at All In One Renovations, excelling in customer service and organizational skills. Enhanced operational efficiency through meticulous inventory management and maintained confidentiality of sensitive information. Recognized for fostering strong client relationships and delivering compassionate support in challenging environments.
Overview
8
8
years of professional experience
Work History
Office Manager
All In One Renovations
02.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Direct Support Professional
United Cerebral Palsy of Central Florida
04.2021 - 01.2022
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Direct Support Professional
Exceptional Persons Incorporated
10.2019 - 04.2021
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Janitorial Manager
Exide Technologies
09.2017 - 06.2019
- Improved facility cleanliness by conducting regular inspections and addressing issues promptly.
- Developed strong vendor relationships for cost-effective supply procurement and inventory management.
- Established strong communication channels among team members, fostering a positive work environment that encouraged feedback and collaboration.
Education
Associate of Arts - Business Administration And Management
MILLER-MOTTE TECHNICAL COLLEGE
COLUMBUS, GA08-2016
Skills
- Customer service
- Office management
- Organizational skills
- Customer relations
- Clerical support
- Data entry
Timeline
Office Manager
All In One Renovations
02.2022 - Current
Direct Support Professional
United Cerebral Palsy of Central Florida
04.2021 - 01.2022
Direct Support Professional
Exceptional Persons Incorporated
10.2019 - 04.2021
Janitorial Manager
Exide Technologies
09.2017 - 06.2019
Associate of Arts - Business Administration And Management
MILLER-MOTTE TECHNICAL COLLEGE
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