Lumo Latritsang
Lincolnwood,IL
Summary
Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.
Results-driven anssociate excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.
Overview
11
11
years of professional experience
Work History
On Call HouseKeeper
Palzom Housekeeper
02.2022 - Current
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Housekeeper
Intercontinental Hotels Group
10.2017 - 01.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Cashier
Noodles & Company
07.2014 - 09.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Customer Service Associate
Scrubs INC
02.2013 - 06.2014
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Education
GED - GED
City Colleges of Chicago-Harry S Truman College
Chicago, IL09.2010
Skills
- Document Management and Storage
- Monthly Closings
- Self Starter
- Customer Care
- Service Quality
Timeline
On Call HouseKeeper
Palzom Housekeeper
02.2022 - Current
Housekeeper
Intercontinental Hotels Group
10.2017 - 01.2022
Cashier
Noodles & Company
07.2014 - 09.2017
Customer Service Associate
Scrubs INC
02.2013 - 06.2014
GED - GED
City Colleges of Chicago-Harry S Truman College