Lumumba Kennedie
Bronx,NY
Overview
20
20
years of professional experience
Work History
Service Dispatcher/Parts Coordinator
Emcor Service NY/NJ
10.2013 - 09.2022
- Supervised HVAC technicians and coordinated/assigned daily tasks
- Reviewed and submitted staff weekly payroll
- Provided customers with price estimations on parts and labor fees for service repairs
- Recorded and maintained files of customers records, services performed, expenses, ordered inventory and other dispatch information
- Corresponded with billing department in finalization of monthly charges for repairs/projects
- Managed emergency service calls after hours during the week and weekend
- Familiar with Windows, Microsoft Outlook, Microsoft Teams, Corrigo Software and Coin System software.
Maintenance Supervisor
Grenadier Realty Corporation/NYCHA
06.2007 - 04.2013
- Supervised and assigned the work to maintenance employees and vendor contractors
- Supervised the work of employees in the general maintenance and upkeep of buildings, grounds, and equipment
- Inspected work for completeness
- Conducted weekly and monthly building inspections
- Conducted annual apartment inspections
- Conducted employee performance reviews based on job descriptions to determine competency, knowledge and contribution of the maintenance technicians
- Ordered parts, supplies and equipment from online catalogs and suppliers or obtain them from storerooms
- Reviewed employee time cards and other routine records
- Assisted with weekly/monthly reports related to the properties.
Maintenance Dispatcher
Property Resource Corporation/NYCHA
01.2003 - 06.2007
- Liaison between tenants, maintenance staff, contracted vendors and office management
- Created and dispatched work orders related to tenant apartment repairs and building upkeep
- Followed up on work orders to assure the repair request was completed in a timely manner
- Generated weekly/monthly reports related to building operations
- Microsoft Office Word, Excel, Power Point, NYCHA AS400, NYCHA Maximo
Education
Office Technology -
Technical Career Institute (TCI)
NY, NYTimeline
Service Dispatcher/Parts Coordinator
Emcor Service NY/NJ
10.2013 - 09.2022
Maintenance Supervisor
Grenadier Realty Corporation/NYCHA
06.2007 - 04.2013
Maintenance Dispatcher
Property Resource Corporation/NYCHA
01.2003 - 06.2007
Office Technology -
Technical Career Institute (TCI)