Overview
Work History
Education
Timeline
Generic

Lumumba Kennedie

Bronx,NY

Overview

20
20
years of professional experience

Work History

Service Dispatcher/Parts Coordinator

Emcor Service NY/NJ
10.2013 - 09.2022
  • Supervised HVAC technicians and coordinated/assigned daily tasks
  • Reviewed and submitted staff weekly payroll
  • Provided customers with price estimations on parts and labor fees for service repairs
  • Recorded and maintained files of customers records, services performed, expenses, ordered inventory and other dispatch information
  • Corresponded with billing department in finalization of monthly charges for repairs/projects
  • Managed emergency service calls after hours during the week and weekend
  • Familiar with Windows, Microsoft Outlook, Microsoft Teams, Corrigo Software and Coin System software.

Maintenance Supervisor

Grenadier Realty Corporation/NYCHA
06.2007 - 04.2013
  • Supervised and assigned the work to maintenance employees and vendor contractors
  • Supervised the work of employees in the general maintenance and upkeep of buildings, grounds, and equipment
  • Inspected work for completeness
  • Conducted weekly and monthly building inspections
  • Conducted annual apartment inspections
  • Conducted employee performance reviews based on job descriptions to determine competency, knowledge and contribution of the maintenance technicians
  • Ordered parts, supplies and equipment from online catalogs and suppliers or obtain them from storerooms
  • Reviewed employee time cards and other routine records
  • Assisted with weekly/monthly reports related to the properties.

Maintenance Dispatcher

Property Resource Corporation/NYCHA
01.2003 - 06.2007
  • Liaison between tenants, maintenance staff, contracted vendors and office management
  • Created and dispatched work orders related to tenant apartment repairs and building upkeep
  • Followed up on work orders to assure the repair request was completed in a timely manner
  • Generated weekly/monthly reports related to building operations
  • Microsoft Office Word, Excel, Power Point, NYCHA AS400, NYCHA Maximo

Education

Office Technology -

Technical Career Institute (TCI)
NY, NY

Timeline

Service Dispatcher/Parts Coordinator

Emcor Service NY/NJ
10.2013 - 09.2022

Maintenance Supervisor

Grenadier Realty Corporation/NYCHA
06.2007 - 04.2013

Maintenance Dispatcher

Property Resource Corporation/NYCHA
01.2003 - 06.2007

Office Technology -

Technical Career Institute (TCI)

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Lumumba Kennedie