Summary
Overview
Work History
Education
Timeline
Generic

Luna Collins

San Diego,CA

Summary

A position in Law or the Criminal Justice Field.

Overview

5
5
years of professional experience

Work History

Front Desk Associate

Align Yoga
Pleasant Hill, CA
05.2023 - 08.2024
  • Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
  • Resolved guest issues effectively, ensuring a positive customer experience.
  • Processed payments accurately while adhering to company policies and procedures.
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Assisted in training new hires on front desk operations, contributing to overall team cohesion and productivity.
  • Cleaned and polished yoga mats, weights, blocks, mirrors, and bathrooms to maintain professional appearance.

Coach

Wheel Kids
Walnut Creek, CA
06.2022 - 08.2024
  • Enhanced athlete performance by developing personalized training programs and monitoring progress.
  • Implemented safety measures for injury prevention, resulting in reduced incidents during practice sessions.
  • Collaborated with other coaches to share best practices and improve overall coaching techniques.
  • Conducted regular equipment checks and maintenance, ensuring optimal performance for all participants.
  • Evaluated individual rider skills to identify areas of improvement and adjust training plans accordingly.

Tutor

Santa Barbara City College
Santa Barbara, CA
09.2023 - 05.2024
  • Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
  • Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
  • Collaborated with fellow tutors to develop effective strategies for addressing diverse student needs and abilities.
  • Enhanced students'' understanding of subject matter by incorporating real-world examples into lessons.

Sales Associate

Santa Barbara City College
Santa Barbara, CA
12.2022 - 08.2023
  • Managed inventory levels for optimal product availability, ensuring a diverse range of books and materials were stocked.
  • Collaborated with team members to maintain a clean, organized store environment conducive to an enjoyable shopping experience.
  • Handled returns and exchanges efficiently, maintaining positive customer relationships even during challenging situations.
  • Balanced cash registers at the beginning and end of each shift, ensuring accuracy in financial transactions throughout the day.

Hostess

El Charro 1947
Walnut Creek, CA
02.2022 - 04.2022
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.

Sales Associate

TJX Companies
Walnut Creek, CA
09.2021 - 01.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked the store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories, and proper care for merchandise.

Store Associate

In-N-Out Burger
Pleasant Hill, CA
03.2021 - 08.2021
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Answered questions about store policies and addressed customer concerns.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Minor Decoy

San Francisco Police Department
San Francisco, CA
08.2019 - 08.2019
  • Conduct undercover minor decoy operations with the San Francisco Police Department, Alcohol Liaison Unit.
  • Attempt to purchase Alcohol and Tobacco products at designated locations.

Education

Bachelor of Science -

San Diego State University
San Diego
05-2026

Associate of Science - Administration of Justice: Legal Studies Emphasis

Santa Barbara City College
Santa Barbara, CA
05.2024

Timeline

Tutor

Santa Barbara City College
09.2023 - 05.2024

Front Desk Associate

Align Yoga
05.2023 - 08.2024

Sales Associate

Santa Barbara City College
12.2022 - 08.2023

Coach

Wheel Kids
06.2022 - 08.2024

Hostess

El Charro 1947
02.2022 - 04.2022

Sales Associate

TJX Companies
09.2021 - 01.2022

Store Associate

In-N-Out Burger
03.2021 - 08.2021

Minor Decoy

San Francisco Police Department
08.2019 - 08.2019

Bachelor of Science -

San Diego State University

Associate of Science - Administration of Justice: Legal Studies Emphasis

Santa Barbara City College
Luna Collins