Luna De la Cruz
Country Club Hills,IL
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
3
3
years of professional experience
Work History
Receptionist
Little Cyclone Tire Shop
06.2022 - Current
- Greeted incoming customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Assistant
Little Cyclone Tire Shop
06.2022 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Education
Criminal Justice/Criminology
Saint Xavier University
Chicago, IL05-2028
Skills
- Organization skills
- Fast learner
- Time management
- Greeting and seating clients
- Teamwork
- Effective Communication
- Self-motivation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
Little Cyclone Tire Shop
06.2022 - Current
Assistant
Little Cyclone Tire Shop
06.2022 - Current
Criminal Justice/Criminology
Saint Xavier University
Similar Profiles
Juan RamirezJuan Ramirez
Tire Technician at Economy Tire ShopTire Technician at Economy Tire Shop
Niria QuintanaNiria Quintana
Office Manager at Fierros Tire ShopOffice Manager at Fierros Tire Shop
Ethan GibbsEthan Gibbs
Lead Service Advisior at Phat Tire Bike ShopLead Service Advisior at Phat Tire Bike Shop