Luna Her
Portland,OR
Summary
Attentive and passionate about helping young children develop emotional, social and educational skills to promote well-being. Familiar with developing appropriate activities and experienced in providing nurturing environments to learning.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Certified Languages International Inc.
Portland, OR
03.2022 - 06.2025
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, chats and emails to facilitate customer service.
- Developed strong customer relationships to encourage repeat business.
Assembly Line Worker
MML Diagnostics Packaging
Troutudale, OR
09.2020 - 02.2022
- Assemble medical testing kit
- Machine operator
- Packaging products
Noon Assistant
Margaret Scott Elementary School
Portland, OR
09.2019 - 07.2020
- Provide a safe enviroment to children in/outside of school.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Teacher Assistant
Melody’s Munchkins
Portland, OR
07.2015 - 02.2019
- Created and implemented developmentally appropriate curriculum addressing all learning styles.
- Introduced groups of toddlers to multi-sensory activities such as music, dance and stories to encourage exploration and spark curiosity
- Mediated talks between parents and teachers regarding disciplinary and concerns
Education
Oregon Registry Step 9: Career Development in Childhood Care And Education -
Portland State University
Portland, OR08.2017
Associate of Science -
Mt. Hood Community College
Gresham, OR06.2017
Associate of Arts -
Mt. Hood Community College
Gresham, OR06.2017
Skills
- Performance preparation
- Relationship building
- Early childhood education
- Conflict resolution
- One-on-one and small group instruction
- Classroom management
Certification
- Oregon Food Handlers Card
Timeline
Customer Service Representative
Certified Languages International Inc.
03.2022 - 06.2025
Assembly Line Worker
MML Diagnostics Packaging
09.2020 - 02.2022
Noon Assistant
Margaret Scott Elementary School
09.2019 - 07.2020
Teacher Assistant
Melody’s Munchkins
07.2015 - 02.2019
Oregon Registry Step 9: Career Development in Childhood Care And Education -
Portland State University
Associate of Science -
Mt. Hood Community College
Associate of Arts -
Mt. Hood Community College
Similar Profiles
Jean PhillippeJean Phillippe
Haitian Creole Interpreter at Certified Languages International Inc.Haitian Creole Interpreter at Certified Languages International Inc.
Andrea BunchAndrea Bunch
Customer Service Representative at Certified Languages International Inc.Customer Service Representative at Certified Languages International Inc.
Nyamal RuotNyamal Ruot
Interpreter at Certified Languages International Inc.Interpreter at Certified Languages International Inc.
Luciana Rose BaksheeffLuciana Rose Baksheeff
Lifeguard at Millbrae Meadows Swim ClubLifeguard at Millbrae Meadows Swim Club
Edward KahlEdward Kahl
RN Long-term Acute Care at Vibra Speciality HospitalRN Long-term Acute Care at Vibra Speciality Hospital