Luna Princiotta
Brielle,NJ
Summary
Proven multitasker and effective communicator, excelled in fast-paced environments at Waypoint 622, enhancing guest experiences through efficient service and team collaboration. Skilled in front-of-house display creation and to-go order preparation, consistently maintained high standards of cleanliness and service, contributing to significant customer satisfaction.
Overview
4
4
years of professional experience
Work History
Server
Waypoint 622
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Hostess
Waypoint 622
05.2022 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Restaurant Hostess
Whiskey Lounge
11.2022 - 05.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Ice Cream Scooper/cashier
Wandering Sweets
09.2021 - 09.2022
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
Ice Cream Scooper/Cashier
Havens Sweet Shop
09.2020 - 09.2021
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
Education
Liberal Arts
Brookdale Community College
Lincroft, NJSkills
Front-of-house display creation
Stocking and replenishing
To-go order preparation
Food and beverage pairings
Timeline
Server
Waypoint 622
05.2024 - Current
Restaurant Hostess
Whiskey Lounge
11.2022 - 05.2024
Hostess
Waypoint 622
05.2022 - Current
Ice Cream Scooper/cashier
Wandering Sweets
09.2021 - 09.2022
Ice Cream Scooper/Cashier
Havens Sweet Shop
09.2020 - 09.2021
Liberal Arts
Brookdale Community College
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