Lunden Kilman
Las Vegas
Summary
Reliable customer service associate with experience in high-volume environments. Skilled in conflict resolution and maintaining food safety standards while processing transactions accurately. Committed to supporting team efforts and ensuring positive customer interactions.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Cashier/Customer Service Associate
Nielson's Frozen Custard
Las Vegas
06.2025 - 12.2025
- Maintained high standards of customer service during busy, fast-paced operations.
- Handled currency and credit card transactions quickly and accurately using the POS system.
- Communicated with customers to accommodate custom orders, answer menu questions, and promptly resolve complaints, ensuring satisfaction.
- Promoted daily specials and popular menu treats, contributing to a positive customer experience and increased sales.
- Followed strict procedures for food safety, sanitation protocols, and hygiene standards.
- Prepared specialty menu items accurately and efficiently, meeting customer demand and enhancing service speed.
Event Operations Specialist
Seasonal Adventures
Las Vegas
09.2023 - 11.2023
- Resolved customer inquiries and handled on-site crowd management to ensure a safe and positive family experience.
- Coordinated with a fast-paced team to handle high volume nightly and weekend crowds
- Supported safe operation of seasonal activities, contributing to enjoyable experiences for visitors and maintaining safety standards.
- Operated POS and mobile ticketing systems, processed cash and card transactions, and ensured accuracy of register to facilitate smooth transactions.
- Restocked and arranged seasonal merchandise, maintaining clean, organized displays to enhance customer engagement.
Education
High School Diploma -
Centennial High School
Las Vegas, NV05-2026
Skills
- Transaction processing
- Cash handling
- Customer service
- Food handling standards
- Product display optimization
- Stock management
- Team collaboration
- Conflict resolution
- Reliability and punctuality
Certification
- Food Handler Safety Training
- CPR Certified
Timeline
Cashier/Customer Service Associate
Nielson's Frozen Custard
06.2025 - 12.2025
Event Operations Specialist
Seasonal Adventures
09.2023 - 11.2023
High School Diploma -
Centennial High School