Lunisol Leonardo
Dover,NJ
Summary
Adept Cashier Manager with a proven track record at Charleys Philly Cheese Steak, where I led a team to enhance customer satisfaction and streamline sales operations. Skilled in cash management and resolving customer complaints efficiently.
Punctual and honest with solid background in costumer services environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
4
4
years of professional experience
Work History
Cashier Manager
Charleys Philly Cheese Steak
09.2019 - 10.2023
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Monitored areas for security issues and safety hazards.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Resolved customer complaints quickly to maintain customer satisfaction.
Education
High School Diploma -
Eastside High School
Paterson, NJ06.2021
Skills
- Time Management
- Customer Service
- Cash handling and management
- Employee Scheduling
- Time tracking
- Store Opening and Closing
- Issue Resolution
Languages
Spanish
Native or Bilingual
Timeline
Cashier Manager
Charleys Philly Cheese Steak
09.2019 - 10.2023
High School Diploma -
Eastside High School
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