LUPE SANCHEZ
Orchard,TX
Summary
Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Regional Operations Manager
Next Level Urgent Care
10.2013 - Current
- Create Daily Assurance Report to insure clinics were staffed appropriately.
- Manage tech and provider call-ins as needed, as well as accumulated points.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
- Create/Revise tech and provider schedules as needed. Monitor patient volume over time to ensure staffing is in accordance with the 3 tier model.
- On call person for tech questions/ second opinion request until 9pm daily.
- Deliver disciplinary actions and improvements plants to techs.
Medical Assistant II
UT Physicians Orthopedics-Richmond Bone and Joint
02.2006 - 08.2017
- Demonstrate proficiency in taking patient medical histories and vital signs.
- Provided pre and post-operative instructions.
- Consistently praised for efficient handling of administrative duties (returning heavy patient call volume, scheduling appointments, medical records, faxes, e-mails) that allowed the doctor to focus on the health concern of his patient.
- Put in surgical orders and schedule surgical procedures.
- Ensure the cleanliness, sanitation of exam rooms and equipment.
Medical Assistant
Dr. David Hobson
07.2001 - 02.2006
- Maintained accurate records of patient care, condition, progress and concerns.
- Monitored vital signs and fetal heart monitoring.
- Urinalysis, assist with gynecologic exam and procedures.
- Provided pre and post-operative care.
- Scheduled appointments, surgeries and labor inductions.
- Maintained a clean, healthy and safe environment.
- Assisted with patient transfer and ambulation when in labor.
- Draw up and administer injections.
- Triage.
Education
Medical Assistant Certificate -
Education America
2001
High School Diploma -
Brazos High School
1999
Skills
- Patient-focused care
- Assist and manage inventory supplies
- Process Improvements
- Operations Oversight
- Multi-task during heavy workflow and prioritize work load efficiently
- Bilingual in Spanish
- Staffing oversight
- Maintenance Scheduling
- Inventory Monitoring
- Recruitment
- Teamwork and Collaboration
Timeline
Regional Operations Manager
Next Level Urgent Care
10.2013 - Current
Medical Assistant II
UT Physicians Orthopedics-Richmond Bone and Joint
02.2006 - 08.2017
Medical Assistant
Dr. David Hobson
07.2001 - 02.2006
Medical Assistant Certificate -
Education America
High School Diploma -
Brazos High School
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