Lupita Moreno
San Bernardino,CA
Summary
Customer Service Representative maintains high level of professionalism, patience, and efficiency to minimize customer dissatisfaction and promote retention.
Overview
14
14
years of professional experience
Work History
Food Court
Costco
San Dimas , California
10.2020 - 04.2021
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Observed food safety and sanitation protocols to reduce germ spread.
- Acted as liaison between head of kitchen staff and front of house to update staff on menu updates, special requests, and canceled items.
Waitress/cashier
Souplantation & Sweet Tomatoes
Arcadia, California
04.2007 - 08.2009
- Provided exceptional customer service at all times.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Stocked service areas with supplies during slow periods.
Education
High School Diploma -
Azusa High School
Azusa, CA06-2007
Some College (No Degree) - Medical Assistant
Everest College
Irwindale CaSkills
- Employee engagement
- Costumer service
- Computer skills
- Store maintenance
- Strong leadership
Timeline
Food Court
Costco
10.2020 - 04.2021
Waitress/cashier
Souplantation & Sweet Tomatoes
04.2007 - 08.2009
High School Diploma -
Azusa High School
Some College (No Degree) - Medical Assistant
Everest College