Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lurita Rampersad

SUNRISE,FL

Summary

To obtain a challenging position where I can apply my skills and further enhance my knowledge.

Overview

15
15
years of professional experience

Work History

Optometrist Office Manager

Lenscrafters
09.2012 - 08.2024
  • Improved patient experience by efficiently scheduling appointments and managing follow-up communications.
  • Contributed to a positive office environment by providing excellent customer service to patients both in-person and over the phone.
  • Promoted eye health education, providing informative materials to patients on proper eyewear care and maintenance.
  • Maintained a clean and organized workspace, ensuring that all equipment was properly sanitized between uses.
  • Reduced wait times for appointments by efficiently managing daily schedule adjustments due to cancellations or rescheduling requests.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Urologist- Medical Assistant

Terrell Winkler
11.2009 - 08.2010
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.

Cardiologist (Externship - Medical Assistant)

Mazhar Majid
07.2009 - 08.2009
  • Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
  • Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Streamlined check-in process by verifying patient information and promptly updating electronic health records.
  • Sought feedback and guidance from supervisors to continuously improve performance.

Education

Diploma in Medical Assisting -

Everest Institute
04.2009

High School Diploma -

Anna Regina Secondary School
11.2006

Skills

  • Front Desk Operations
  • Office Administration
  • Claims Processing
  • Insurance Eligibility and Verification
  • Strong Work Ethic
  • Effective Multitasking
  • Critical Thinking
  • Team Leadership
  • Professional telephone etiquette
  • Conflict Resolution
  • Team Supervision

References

References available upon request

Timeline

Optometrist Office Manager

Lenscrafters
09.2012 - 08.2024

Urologist- Medical Assistant

Terrell Winkler
11.2009 - 08.2010

Cardiologist (Externship - Medical Assistant)

Mazhar Majid
07.2009 - 08.2009

Diploma in Medical Assisting -

Everest Institute

High School Diploma -

Anna Regina Secondary School
Lurita Rampersad