Luseta Sheriff
Yeadon,PA
Summary
Proven professional with a track record of enhancing customer experience at Amazon through exceptional service and timely deliveries. Skilled in time management and technical knowledge. Demonstrated ability to manage sensitive situations, strong customer relations, and documentation skills.
Overview
7
7
years of professional experience
Work History
Driver
Amazon
Philadelphia, PA
11.2023 - 06.2024
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
Personal Assistant
Kings and Queens Liberian Cuisine
06.2023 - 03.2024
- Kept detailed track of household and maintenance inventory and schedules.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Floor Runner
Save A Lot
Darby
02.2022 - 10.2023
- Scanned and processed over hundreds of customers per shift
- Supported team members with on-the-job training, fostering a collaborative and knowledgeable workforce.
- Counted, tracked, and processed the money at the beginning and end of shift.
Assistant Manager
America Best Wings
Ft. Washington, MD
01.2017 - 07.2019
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Friendly High School
Ft Washington, MD05.2019
Skills
- Time Management
- Customer Service
- Documentation And Reporting
- Technical knowledge
- Customer Relations
Timeline
Driver
Amazon
11.2023 - 06.2024
Personal Assistant
Kings and Queens Liberian Cuisine
06.2023 - 03.2024
Floor Runner
Save A Lot
02.2022 - 10.2023
Assistant Manager
America Best Wings
01.2017 - 07.2019
Friendly High School