Work Preference
Summary
Overview
Work History
Education
Personal Information
Skills
Timeline
Generic
Lushell Bamberger
Open To Work

Lushell Bamberger

Knoxville

Work Preference

Job Search Status

Open to work

Desired Job Title

Billing SpecialistCustomer Service Call Center ManagerAccounting ClerkAccount Executive - Payables and Receivables

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Knoxville, USKnoxville, TN
Open to relocation: Yes

Salary Range

$45000/yr - $108000/yr

Important To Me

Career advancementCompany CulturePaid time offPaid sick leave401k matchStock Options / Equity / Profit Sharing

Summary

Accomplished billing specialist recognized for exceptional productivity in billing management and financial reporting. Specialized in invoice generation and account reconciliation, with a focus on accuracy and compliance. Strong analytical and time management skills drive successful outcomes in fast-paced environments. Committed to fostering positive leadership through continuous knowledge and experience development.

Overview

20
20
years of professional experience

Work History

Billing Specialist

ABS TAG AND TITLE
Knoxville
11.2023 - Current
  • Processed and submitted accurate and timely invoices for billing, ensuring compliance with company policies and procedures
  • Reviewed billing data to identify discrepancies or errors, resolving issues promptly to minimize delays in payment processing
  • Maintained confidentiality of sensitive financial information while handling invoicing tasks
  • Collaborated with cross-functional teams to ensure proper coding of expenses for accurate client invoicing
  • Provided training and guidance to new team members on billing processes and systems
  • Used such programs as Customer Information Systems, Great Plains, and Ariba.
  • Processed customer billing inquiries and resolved discrepancies efficiently.
  • Maintained accurate billing records using specialized software systems.
  • Collaborated with team members to streamline billing procedures and workflows.
  • Reviewed invoices for accuracy and ensured timely distribution to clients.
  • Coordinated with other departments to gather necessary billing information.
  • Provided excellent customer service by answering billing-related questions promptly.
  • Answered customer inquiries regarding billings, payments, account status.
  • Provided support to other departments within the organization as needed.
  • Assessed billing statements for correct diagnostic codes and identified problems with coding.

Cashier/Administrative Assistant

Grayson Automotive
Knoxville
08.2022 - 09.2023
  • I receive monies from sales department, service department, parts department and body shop. Making sure all are entered onto the general ledger.
  • Balance and prepare the bank deposit for the day.
  • Filing, copying, faxing, scanning and email of documents.
  • Prepare, receive and distribute mail.

Call Center Lead

Call Center Sales Pro
Seymour
02.2021 - 08.2022
  • Supervise a team of 10 to 15 agents that are in house and remote.
  • Provide support to agents by answering question and taking escalated calls.
  • Generate reports of daily activity.
  • Attend and observe interviews for new hires.
  • Proof read messages of trainees to providers and patients.
  • Provide training when implementing new procedures into team workflow.
  • Hold weekly one on one coaching sessions with team members to ensure they are meeting company expectations.
  • Preform nightly closing duties such as making sure all all agents are off the phones and log out.
  • Completing closing paperwork to send the nightly email of the days events.

Invoicing Clerk

Bartech Staffing
Knoxville
05.2020 - 09.2020
  • Gathering documentation for trucks delivered to be invoiced.
  • Making sure all paperwork is correct.
  • Printing and sending out invoices to clients.
  • Processing revenue using people soft.
  • Processing information in WAWF to create invoices.
  • Created manual invoicing and packing slips for new clients.

Customer Service Agent

Comcast
Knoxville
01.2018 - 01.2019
  • Duties: Basic call center duties of answering the phone, with occasional outbound calls to clients.
  • Research accounts to resolve discrepancy such as billing charges, wrong or outdated equipment, troubleshooting technical issues with movies or programs, provided technical support for equipment and signal failure, scheduled technicians for repair and installation, created new accounts, change of services, and upgrades.

Administrative Assistant

South College work study at Knoxville zoo
Knoxville
04.2017 - 06.2018
  • Asst. to Conservation Science Dept. to provide support to the department coordinator with all forms of office duties, which included daily entry of invoices in journal, month end reconciliation of accounts, and year end analysis of balance sheets and statement of income.
  • Handled travel vochers ensuring keepers stayed within department budget for yearly training, snack foods and toys.

Tax Intern

VITA
Knoxville
12.2017 - 04.2018
  • Prepared individual, and small business income tax for clients.

Assistant Manager, Shift Supervisor, Cook, Cake Decorator, Baker, Deli Clerk

KVAT DBA Food City
Knoxville
01.2006 - 01.2016
  • Duties: Creating a weekly Employee Schedule.
  • Assisting the department supervisor with monthly inventory, providing excellent customer service.
  • Achieved daily production goal, Assured customer satisfaction.
  • Prioritized daily productions goals for deli staff.
  • Balanced and documented weekly purchases and reclaims using a gross profit.
  • Marketed and promoted local and in-house sale specials by creating displays using company's sale's plans.
  • Launched weekly sales promotion.
  • Conducted daily checks for food safety according to health department policy and procedures.
  • Monitored department for OSHA safety violations.
  • Motivated and supervised staff to reach customer service and production goals.
  • Handled minor HR problems within department.
  • Organized and Administered new department procedures and policies.

Education

Bachelor's - Business administration/accounting

south college
Knoxville, TN

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Skills

  • Fiscal reporting
  • Business operations support
  • Payment posting
  • Research and due diligence
  • Decision-making
  • Invoicing proficiency
  • Records organization and review
  • Account reconciliation
  • Data entry proficiency
  • Team collaboration
  • Multitasking and organization
  • Billing systems and software
  • Client relationship management
  • HIPAA compliance
  • Month-end closing procedures
  • Attention to detail
  • Customer service
  • Audit procedures
  • Record preparation

Timeline

Billing Specialist

ABS TAG AND TITLE
11.2023 - Current

Cashier/Administrative Assistant

Grayson Automotive
08.2022 - 09.2023

Call Center Lead

Call Center Sales Pro
02.2021 - 08.2022

Invoicing Clerk

Bartech Staffing
05.2020 - 09.2020

Customer Service Agent

Comcast
01.2018 - 01.2019

Tax Intern

VITA
12.2017 - 04.2018

Administrative Assistant

South College work study at Knoxville zoo
04.2017 - 06.2018

Assistant Manager, Shift Supervisor, Cook, Cake Decorator, Baker, Deli Clerk

KVAT DBA Food City
01.2006 - 01.2016

Bachelor's - Business administration/accounting

south college

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Lushell Bamberger