Luskiana Pierre-Louis
Miami Gardens,FL
Summary
My name is Luskiana Pierre-Louis and I’m well experienced in the healthcare field. My background in providing quality patient care, including assistance with daily living activities and medical support tasks. Highlight strengths in patient communication, health education, and maintaining a safe environment for patients. Demonstrated impact in previous roles through effective teamwork, uplifting patient morale, and streamlining office procedures for efficiency.
Overview
5
5
years of professional experience
Work History
Discharge Coordinator
Joe DiMaggio Children's Hospital
11.2023 - Current
- Established strong relationships with community-based organizations to provide additional resources and support for discharged patients in need of continued assistance at home or other facilities outside hospitals.
- Developed educational materials to help patients understand their conditions, medications, and post-discharge care requirements.
- Coordinated transportation services for patients, ensuring seamless transfers from hospital to their next destination or in-home care provider.
- Worked collaboratively with clinical and non-clinical team members to solve complex discharge issues.
Medical Receptionist
Citimed
05.2021 - 11.2023
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Developed strong working relationships with team members, fostering a positive work environment.
Patient Care Assistant
HCA Mercy hospital
10.2019 - 05.2021
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Medical Receptionist
MD Now Urgent Care
07.2019 - 02.2021
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Developed strong working relationships with team members, fostering a positive work environment.
Education
No Degree - Nursing
Miami Dade College
Miami, FL12-2025
Associate of Arts - Nursing
Broward College
Pembroke Pines, FL06-2023
Skills
- Discharge Planning
- Interdisciplinary Collaboration
- Care Coordination
- Healthcare regulations
- Vital signs monitoring
- Specimen Collection
- Patient Observation
- Information Protection
- ADL support
- Basic nursing care
- Patient Services
- Clinical Training
- Blood Glucose Monitoring
- Family Support
- Patient support
- HIPAA Compliance
- Insurance knowledge
- Staff Assistance
- Appointment confirmation
- Mail Sorting
- Customer Service
- Cash Handling
- Inventory Control
- File Organization
- Hospitality services
- Administrative Skills
- Office supplies ordering
- Appointment Scheduling
- Listening Skills
Timeline
Discharge Coordinator
Joe DiMaggio Children's Hospital
11.2023 - Current
Medical Receptionist
Citimed
05.2021 - 11.2023
Patient Care Assistant
HCA Mercy hospital
10.2019 - 05.2021
Medical Receptionist
MD Now Urgent Care
07.2019 - 02.2021
No Degree - Nursing
Miami Dade College
Associate of Arts - Nursing
Broward College
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