Luther Elliott
Overview
14
14
years of professional experience
Work History
Senior Staffing Specialist
LaborWorks Industrial Staffing Specialists
10.2021 - Current
- Contacted all job applicants to inform them of their application status.
- Recruited multiple candidates per role and used diverse screening tools to identify qualified talent.
- Developed relationships with field team to assist in developing pool of candidates for up to multiple customers.
- Sourced, qualified and conducted screening interviews with job candidates.
- Informed job applicants of duties and responsibilities, compensation and benefits.
Floor Associate
Walmart
03.2021 - 10.2021
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Motor Transport Operator
Department of the Army
08.2013 - 10.2017
- Performed daily vehicle maintenance by checking fluid levels, tire wear and brake integrity.
- Oversaw and checked proper loading and unloading of cargo on vehicles and trailers.
- Operated all-wheel vehicles and equipment over variety of terrain and roadways for support of combat operations.
- Maintained safety and security of cargo, personnel and equipment in convoy.
Customer Service Representative
Access2Care
01.2011 - 08.2013
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education
Bachelor of Science - Information Technology Project Management
Central Washington University
Ft. Steilacoom, WA08.2022
Associate of Arts - General Studies
Pierce College
Ft. Lewis, WA08.2020
Timeline
Senior Staffing Specialist
LaborWorks Industrial Staffing Specialists
10.2021 - Current
Floor Associate
Walmart
03.2021 - 10.2021
Motor Transport Operator
Department of the Army
08.2013 - 10.2017
Customer Service Representative
Access2Care
01.2011 - 08.2013
Bachelor of Science - Information Technology Project Management
Central Washington University
Associate of Arts - General Studies
Pierce College
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