Luva Zacharyj

• Managed all entertainment bookings including setting up private events and weekly music shows
• proficient in sound board and venue marketing
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Introduced new methods, practices, and systems to reduce turnaround .
• Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
• Trained new employees on proper protocols and customer service standards.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports..

• Managed day-to-day business operations.
• Creatively problem solved attendance and sales increase
• Band booking
• all ordering of inventory and inventory control
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Prepared bank deposits and handled business sales, returns and transaction reports.
• Introduced new methods, practices, and systems to reduce turnaround time.

Aside from the normal day to day of running and owning the business, I put in twenty or more hours weekly into buying/purchasing items to constantly have new inventory circulating,

Was in charge of all marketing and advertising including setting up many pop-up events and festivals, doing market research, keeping a highly organized and legible program for our numbers, yearly sales comparison, and artistically curating displays for heightened interest and to keep customers shopping longer-

Building an extremely loyal customer base for over a decade.

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Closed out cash register and prepared cashier report at close of business.
• Crafted special drink and cocktail menu items for seasonal offerings.
• Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
• Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Trained Number new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
• Followed strict recipes and drink measurements to minimize product used.
• Implemented drink prep procedures, significantly reducing wasted stock.
• Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
• Served high customer volumes during special events, nights, and weekends.
• Kept bar presentable and well-stocked to meet customer needs.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Aside from the normal day to day of running and owning the business, I put in twenty or more hours weekly into buying/purchasing items to constantly have new inventory circulating,

Was in charge of all marketing and advertising including setting up many pop-up events and festivals, doing market research, keeping a highly organized and legible program for our numbers, yearly sales comparison, and artistically curating displays for heightened interest and to keep customers shopping longer-

Building an extremely loyal customer base for over a decade.