Luvi Uran
New York,NY
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Highly-motivated person with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Dental Office Manager
Woodhaven Dental Group PLLC
New York, NY
09.2022 - 04.2025
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed all front desk operations, including phone calls, customer service inquiries, insurance verification, pre-certification, pre-authorization, and organized the activities for dental assistants.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Assisted in training new employees on office policies and procedures related to dental services.
- Monitored inventory of dental supplies and placed orders when necessary.
- Managed all payments processing, invoicing and collections tasks.
- Taking X-rays (PAS, BWS, Panos, and cephalometric images).
- Sterilization of dental instruments.
Billing Assistant
Austin Dental Group
New York, NY
09.2019 - 09.2022
- Completed day-to-day duties accurately and efficiently.
- Generated detailed financial reports for management review.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Submitted claims to insurance companies.
- Managed all payments processing, invoicing and collections tasks.
- Followed up on unpaid invoices to ensure timely collection of payments due.
Education
Bachelor of Business Administration -
CIDE
Bogota, Colombia09-2014
Skills
- Inventory management
- Performance evaluation
- Organizational skills
- Multitasking Abilities
- Active listening
- Operations management
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Dental Office Manager
Woodhaven Dental Group PLLC
09.2022 - 04.2025
Billing Assistant
Austin Dental Group
09.2019 - 09.2022
Bachelor of Business Administration -
CIDE
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