Luz Angulo
South Bend,IN
Summary
I am a friendly, loyal, and dedicated individual who has the ambition to succeed in any given environment. With experience in the healthcare industry, I love to learn, and I am always up to a challenge, whatever the situation. Gets along well with others while also working efficiently independently. I seek a position to develop and excel while giving my best to an employer.
Overview
9
9
years of professional experience
Work History
Revenue Cycle Supervisor
AC3 Health
South Bend, IN
2022.03 - Current
- Obtain authorizations for radiology exams and therapy, procedures, and chemotherapy drugs before patient's visit
- Track policies, guidelines, and payers changes to keep procedures and protocol up to date.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards
- Reviewed, implemented and updated company records related to team activities for future reference.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
Billing Coordinator
Numotion
12.2019 - 02.2022
- Researched and resolved billing discrepancies to enable accurate billing.
- Provided excellent customer service, developing and maintaining client relationships.
- Updated documentation, reports and spreadsheets with financial information.
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Referred past due payments to collections department.
Survey Coordinator
NxUtilities
04.2018 - 02.2019
- Coordinated surveys to establish accurate legal boundaries for properties.
- Guided field crews on proper survey methods and techniques.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Team Lead
Merit Medical Systems Inc
01.2014 - 10.2017
- Trained new team members by relaying information on company procedures and safety requirements.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Adjusted equipment to meet different productivity levels.
- Designed strategic plan for component development practices to support future projects.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Education
Graduate - Health Information Management
Purdue University
West Lafayette05.2023
Certificate - Medical Insurance Billing & Coding
Purdue University
West Lafayette, IN05.2020
Skills
- Accounts Payable and Receivable
- Leadership
- Continuous Improvement Process
- Team-Building Exercises
- Team Member Motivation
- Key Performance Indicators (KPI)
- Quality Control
- Overseeing Personnel
- Bilingual
Timeline
Revenue Cycle Supervisor
AC3 Health
2022.03 - Current
Billing Coordinator
Numotion
12.2019 - 02.2022
Survey Coordinator
NxUtilities
04.2018 - 02.2019
Team Lead
Merit Medical Systems Inc
01.2014 - 10.2017
Graduate - Health Information Management
Purdue University
Certificate - Medical Insurance Billing & Coding
Purdue University
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