Tameka Dial
Marietta,GA
Summary
HR professional with a proven track record at SavaSeniorCare LLC, enhancing employee retention by 15% through innovative engagement programs. Expertise in accounts receivable management and workforce planning, aligning operational goals with compliance. Demonstrated ability to drive team effectiveness and foster a positive workplace culture.
Overview
23
23
years of professional experience
Work History
Revenue Cycle Supervisor
CenterWell-Humana Home Health
Atlanta, GA
08.2020 - Current
- Analyzed payor contracts, resolving issues to prevent write-offs and ensure financial accuracy.
- Executed audits to ensure compliance with policies, billing standards, and documentation requirements, mitigating risk and enhancing accuracy.
- Manage a $9M operating budget, ensuring accuracy in financial transactions, reconciliations, and AR adjustments.
- Supervise 15 direct reports, achieving a 15% increase in staff retention through coaching and targeted engagement initiatives.
- Collaborated with HR and leadership to align workforce planning with operational objectives, improving team alignment and effectiveness.
- Developed onboarding program and conducted new hire training to ensure smooth integration and knowledge transfer.
Sr. Activities Coordinator
GreyStar Property Management
Kennesaw, GA
02.2019 - 06.2020
- Designed and delivered wellness and engagement programs to improve resident satisfaction and quality of life.
- Conducted assessments to customize activity plans, increasing resident inclusion and participation.
- Partnered with healthcare teams and families to support individual needs and Medicare.
- Streamlined transitions for new residents by developing and implementing move-in move-out policies and procedures.
- Oversaw leasing application process, facilitating smooth move-ins and move-outs.
- Conducted community tours and served as a knowledgeable resource on community features, rents, and amenities.
- Conducted market research and shaped marketing plans to enhance outreach and engagement with potential residents.
Employee Relations and Compliance Supervisor
SavaSeniorCare, LLC Consulting
Atlanta, GA
11.2015 - 05.2018
- Led training and development programs that improved employee retention and resolved grievances while coaching managers on performance strategies.
- Supported HR operations by managing onboarding, offboarding, FMLA, and policy implementation to ensure compliance with regulations.
- Evaluated DEI initiatives and implemented targeted improvements based on employee feedback and workforce data.
- Designed employee engagement programs, increasing overall satisfaction by 15%.
- Directed recruitment initiatives, reducing time-to-hire by 30% and improving candidate quality by 20%.
- Supported payroll team during high-volume times and staff shortages.
People and Culture Specialist
SavaSeniorCare, LLC Consulting
Atlanta, GA
05.2003 - 11.2015
- Partnered cross-functionally with HR and clinical leadership to align workforce planning with compliance goals.
- Managed team schedules, PTO, and FMLA tracking to ensure optimal staffing levels and regulatory compliance.
- Led weekly leadership meetings to review workforce metrics and Medicaid processes for strategic decision-making.
- Supervised team of 15 in billing and collections to maintain accuracy in revenue cycle operations.
- Implemented an electronic health record (EHR) system, reducing claim denials by 10%.
- Managed a $6M budget while streamlining revenue cycle processes.
Education
Some College (No Degree) - HealthCare Administration
University of Phoenix
Tempe, AZSkills
- Accounts receivable management
- Employee relations and retention
- Onboarding and training
- HR policy and compliance
- Workforce planning
- Performance management
- Payroll processing
- Multi-state HR operations
- HRIS and ATS management
- Compensation Analysis
Timeline
Revenue Cycle Supervisor
CenterWell-Humana Home Health
08.2020 - Current
Sr. Activities Coordinator
GreyStar Property Management
02.2019 - 06.2020
Employee Relations and Compliance Supervisor
SavaSeniorCare, LLC Consulting
11.2015 - 05.2018
People and Culture Specialist
SavaSeniorCare, LLC Consulting
05.2003 - 11.2015
Some College (No Degree) - HealthCare Administration
University of Phoenix