Luz Esparza
San Antonio,TX
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
4
4
years of professional experience
Work History
Caregiver
Easy Quality Healthcare
San Antonio, Tx
11.2022 - 02.2025
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Coordinated transportation services for clients when necessary.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Provided emotional support to clients during difficult times.
Assistant Manager
Churchs Chicken
San Antonio, Texas
11.2020 - 11.2024
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Supervised daily operations including scheduling shifts, assigning duties.
- Communicated regularly with customers to gain insights into their needs.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Established processes for monitoring customer satisfaction levels.
- Managed customer service inquiries and complaints in a timely manner.
- Created reports on sales trends, inventory levels, and financial data.
Manufacturing Technician
Visionworks
San Antonio, Texas
09.2023 - 10.2023
- Ensured compliance with industry standards and regulations.
- Performed preventative maintenance on manufacturing equipment and machinery.
- Evaluated existing processes and procedures for opportunities for cost savings or efficiency gains.
Skills
- Employee training
- Performance evaluation
- Customer service
- Shift scheduling
- Team building
- Problem solving
- Staff supervision
- Money handling
Languages
Spanish
Native/ Bilingual
Timeline
Manufacturing Technician
Visionworks
09.2023 - 10.2023
Caregiver
Easy Quality Healthcare
11.2022 - 02.2025
Assistant Manager
Churchs Chicken
11.2020 - 11.2024
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