Summary
Overview
Work History
Education
Skills
Timeline
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Luz Madrigal

Webster,Florida

Summary

Dedicated and encouraging leader with a history of going above expectations, is able to handle being under pressure and is able to adapt to new situations and challenges that may arise. Proactive and dedicated to help further the success of Revolution Lash Studio.

Overview

5
5
years of professional experience

Work History

Client Coordinator

Couture Med Spa
07.2023 - 10.2023
  • Worked alongside the nurse practitioner to help clients achieve their aesthetic goals.
  • Discuss what areas wanted to focus on, and letting them know accurate pricing and aftercare.
  • Helped with answering phones, scheduling and completing charts.

Assistant Manager

Hand And Stone Massage And Facial Spa
02.2023 - 06.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Assist front desk with answering phone calls in a professional manner, scheduling same day/future appointments while also maintaining sales goals with gift cards and memberships.
  • Assist with any issues that may come up with the massage therapist or estheticians , scheduling or any client concerns.
  • Assist manager with imputing inventory , hours for payroll and responding to any emails from regional manager.

Sales Associate

Grayfox
10.2021 - 05.2023
  • Assist clients with any questions or concerns in regards to any of the products being sold such as Pandora or Brighten jewelry.
  • Managed purchases, exchanges or returns in accordance with story policy.
  • Maintained the store clean at all times , while also assisting with any cleaning of jewelry needed.
  • Engage with clients to build rapport and loyalty.

Assistant Manager

Hand And Stone Massage And Facial Spa
03.2019 - 06.2021
  • Assist with any front desk duties including scheduling, answering phones and maintaining sales goals.
  • Work with the massage therapist and estheticians in regards to scheduling or any client concerns.
  • Input inventory, answer any emails from either clients or the regional manager.
  • Create sales goals and meet with front desk associates to discuss how to reach these goals.

Education

Associate of Arts -

Florida Atlantic University
Boca Raton, FL
08.2019

High School Diploma -

South Lake High School
Groveland, FL
06.2016

Skills

  • Sales
  • Customer Service
  • Bilingual
  • Scheduling
  • Management
  • Multitask
  • Receptionist
  • Detail Oriented

Timeline

Client Coordinator

Couture Med Spa
07.2023 - 10.2023

Assistant Manager

Hand And Stone Massage And Facial Spa
02.2023 - 06.2023

Sales Associate

Grayfox
10.2021 - 05.2023

Assistant Manager

Hand And Stone Massage And Facial Spa
03.2019 - 06.2021

Associate of Arts -

Florida Atlantic University

High School Diploma -

South Lake High School

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Luz Madrigal