Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luz Medina

Estes Park,CO

Summary

Energetic server with background in high volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Overview

3
3
years of professional experience

Work History

Sever

Casa Colina
Estes Park, CO
07.2024 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Server/ Host

Claire's restaurant
Estes Park, CO
03.2023 - 06.2024
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Greeted guests and provided menus.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Assisted staff by serving food and beverages or bussing tables.

Server

Wild Rose Restaurant
Estes Park, CO
05.2022 - 10.2022
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Education

Industrial Psychology

UASD

Skills

  • Customer service
  • Team collaboration
  • Communication skills
  • Strong work ethic
  • Time management
  • Positive and professional
  • Multitasking and organization
  • Professional appearance
  • POS operation
  • Safe food handling
  • Cleanliness standards
  • High volume dining

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Sever

Casa Colina
07.2024 - Current

Server/ Host

Claire's restaurant
03.2023 - 06.2024

Server

Wild Rose Restaurant
05.2022 - 10.2022

Industrial Psychology

UASD

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