Luz A Castaneda
Woodside,NY
Summary
Dynamic professional with proven expertise in ventas y customer service, Highly organized and detail-oriented with excellent communication skills.
Overview
3
3
years of professional experience
Work History
Barista
Pyramid Coffee
02.2023 - Current
- Prepare and serve hot and cold drinks based on the different presentations or types of coffee in accordance with technical, regulatory and gastronomic principles
- In-depth knowledge about the different types of grains, preparation methods, milk frothing techniques and presentation of drinks.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Administrative Assistant
Xpress Taping
08.2021 - 11.2022
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
Education
Aguaclara Educational Institution (Colombia) 2011
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administratio
- Communication with my colleagues
- Vocation of service and leadership
- Ability to resolve conflicts
- Honest, discreet and integral personality Sense of belonging
- Teamwork and under pressure
- Friendly and with professional service
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Barista
Pyramid Coffee
02.2023 - Current
Administrative Assistant
Xpress Taping
08.2021 - 11.2022
Aguaclara Educational Institution (Colombia) 2011
Similar Profiles
Colby HolbrookColby Holbrook
Marketing Consultant (MCE) at Pyramid Consulting (subcontracted to Verizon Wireless)Marketing Consultant (MCE) at Pyramid Consulting (subcontracted to Verizon Wireless)
Stalin HernandezStalin Hernandez
Bell Person at Pyramid Nyc ManagementBell Person at Pyramid Nyc Management
Rafael VillatoroRafael Villatoro
Restaurant Server at Pyramid Hotel GroupRestaurant Server at Pyramid Hotel Group
Gissel EstevezGissel Estevez
Quality Assurance Coordinator at Capital One BankQuality Assurance Coordinator at Capital One Bank
Arturo MedranoArturo Medrano
Caregiver at First Chinese Presbyterian ChurchCaregiver at First Chinese Presbyterian Church