Luz Maria Garcia
Austin
Summary
Dedicated safety professional with strong vigilance and alertness. Proven track record in managing traffic flow and ensuring safe crossings for students. Committed to enhancing pedestrian safety and customer service.
Overview
15
15
years of professional experience
Work History
School Crossing Guard
City of Austin
Austin, TX
08.2022 - Current
- Monitored traffic flow to ensure safe crossing for students during peak hours.
- Directed pedestrians and vehicles, enhancing overall safety in school zones.
- Collaborated with local law enforcement to address safety concerns effectively.
- Trained new crossing guards on safety protocols and operational procedures.
Rideshare Driver
Uber/Lyft
Austin, TX
03.2014 - Current
- Delivered high-quality customer service by ensuring safe, efficient rides for passengers.
- Navigated diverse city routes using GPS technology to optimize travel times.
- Enhanced rider experience by maintaining a clean and welcoming vehicle environment.
- Adapted quickly to changing traffic conditions and passenger requests for seamless rides.
- Analyzed peak demand patterns and adjusted time allocation to increase ride opportunities.
- Analyzed feedback to improve service delivery and enhance overall rider satisfaction ratings.
Chauffeur
Carey Limousine Service
Austin, TX
10.2011 - 03.2020
- Delivered exceptional customer service, ensuring passenger comfort and satisfaction during all transportation services.
- Maintained vehicle cleanliness and functionality through regular inspections and preventive maintenance checks.
- Navigated diverse routes efficiently, utilizing GPS technology to optimize travel time and reduce delays.
- Coordinated with dispatch to ensure timely pickups and drop-offs for clients, enhancing operational efficiency.
- Developed strategies for route planning that reduced travel times while maintaining high service quality standards.
- Vacuumed, cleaned and sanitized vehicles between customers.
- Provided courteous assistance with luggage handling, ensuring the safe transport of personal belongings.
- Ensured passenger safety by adhering to traffic laws and regulations at all times.
- Enhanced client satisfaction by providing punctual, reliable transportation services and maintaining a professional demeanor.
- Utilized GPS technology effectively for accurate navigation and route planning in varying traffic conditions.
- Stowed passenger items with care and concern to avoid damage or displeasure with handling.
- Managed unexpected situations calmly, such as road closures or accidents, finding alternative routes swiftly without compromising client safety or satisfaction.
Education
High School Diploma -
LWA
Austin, TXAssociate of Arts -
LSU
Baton Rouge, LASkills
- Patience and tolerance
- Pedestrian safety
- Vigilance and alertness
- Route planning
- Emergency response
Languages
Spanish
Native or Bilingual
Timeline
School Crossing Guard
City of Austin
08.2022 - Current
Rideshare Driver
Uber/Lyft
03.2014 - Current
Chauffeur
Carey Limousine Service
10.2011 - 03.2020
High School Diploma -
LWA
Associate of Arts -
LSU