Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Luz Z Narvaez

New Britain

Summary

Compassionate Medical Assistant with extensive experience at Intercommunity Health Center, skilled in phlebotomy and patient scheduling. Proven ability to enhance patient satisfaction through effective communication and efficient clinical support. Committed to maintaining HIPAA compliance and fostering a safe, organized environment for optimal patient care.

Overview

7
7
years of professional experience

Work History

Medical Assistant

Intercommunity Health Center
08.2023 - Current
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.

Medical Assistant

Charter Oak Health Center
06.2018 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

Education

Certificate - Medical Assistant

Lincoln Technical Institute
New Britain, CT
04-2017

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Phlebotomy
  • Reliable team player
  • Electronic medical records
  • Electronic health records
  • CPR
  • Specimens collection and processing
  • Medical procedures
  • Patient assessments
  • Insurance verification

Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant

Intercommunity Health Center
08.2023 - Current

Medical Assistant

Charter Oak Health Center
06.2018 - Current

Certificate - Medical Assistant

Lincoln Technical Institute

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Luz Z Narvaez