L.W. Frost
Minneapolis,MN
Summary
Adept track record showcasing exceptional customer service, strong critical thinking, and adaptability skills. Excelled at demonstrating exceptional teamwork and individual initiative, aligning with employer's high standards for excellence personable skills and safety compliance.
Overview
9
9
years of professional experience
Work History
Family Support Advocate
Salvation Army Harbor Light
03.2019 - 09.2022
- Advocated for the needs of clients within the community by attending public forums or policy-making events relevant to family support issues
- Contributed to program improvements by participating in staff trainings, team meetings, and evaluations of service effectiveness
- Strengthened parent-child relationships through family-focused activities and workshops
- Assisted families in developing and maintaining routines, schedules, and household organization strategies to promote a harmonious home environment
Service Maintenance Technician
3M-Minneapolis Public Housing
11.2015 - 09.2022
- Efficiently address interior and exterior maintenance requests
- Actively repair home plumbing and related fixtures; cabinet doors, drawers, and related hardware etc.
- Confident usage of power equipment, tree trimming, clearing of sanitary sewer drains, removal of trash and debris from MPHA properties
- Carefully repair electrical problems with various appliances and installation of appliances
- Promptly perform preventative maintenance by inspecting and troubleshooting to maintain mechanical issues keeping equipment in working condition
- Proactively implement regular inspections of tools and safety gear, maintaining compliance with MPHA Standard Operating and Safety Guidelines and Procedures
- Utilize problem-solving skills to alleviate issues efficiently with minimal supervision
Maintenance Technician
Minneapolis Public Schools
07.2013 - 11.2015
- Operated various power tools to complete repairs of school property ei., streets, parking lots, walking paths, and playgrounds
- Actively followed through on work orders for multiple Minneapolis Public schools
- Effectively completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures
- Accurately ordered supplies regularly
- Consistently maintained the up keeping of facilities maintenance
Education
Associate of Arts - Liberal Arts And Sciences
Normandale Community College
Bloomington05.2015
High School Diploma -
Rosemount Senior High School
Rosemount, MN06.2007
Skills
- Proficient in Microsoft Office Suites and Excel
- Strong critical thinking ability
- Adaptability to Change
- An enthusiastic team player as well as individually
- Power Tool Operation
- Troubleshooting expertise
Timeline
Family Support Advocate
Salvation Army Harbor Light
03.2019 - 09.2022
Service Maintenance Technician
3M-Minneapolis Public Housing
11.2015 - 09.2022
Maintenance Technician
Minneapolis Public Schools
07.2013 - 11.2015
Associate of Arts - Liberal Arts And Sciences
Normandale Community College
High School Diploma -
Rosemount Senior High School
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