Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

L'Wren Marshall

New Port Richey,FL

Summary

Results-oriented manager specializing in customer relations and business growth, with a proven ability to enhance team performance. Consistently drives revenue increases through the implementation of strategic initiatives and effective leadership.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Manager

Zales Jewelers
Clearwater, FL
05.2011 - Current
  • Execute strategic sales plans to enhance customer experience and revenue.
  • Create productive relationships with existing customer and vendors through exceptional follow-up.
  • Increased revenue year over year by identifying areas of growth opportunity and driving product benefits around customers' individual needs.
  • Enhanced team member performance through the use of strategic and tactical approaches, motivational coaching, and training.
  • Conduct team-building meetings weekly to review goals and objectives for the month, quarter, and the year.

Owner/Operator

LMM Commercial Cleaning LLC
Pasco Pinellas Counties , FL
02.2007 - 04.2011
  • Oversaw staff hiring, initiated new training, and scheduled processes to streamline operations.
  • Developed a business plan and budget to maximize profitability.
  • Created marketing strategies to drive revenue, and increase brand visibility.
  • Negotiated contracts with clients for products or services rendered by the company.
  • Developed strategic partnerships with other businesses in order to expand reach into new markets.

Education

High School Diploma -

Central Dauphin Senior High School
Harrisburg, PA

Skills

  • Building customer relationships and sales retention
  • KPI tracking
  • Excellent communication skills
  • Lead by mentoring and consistent training
  • Building brand and company awareness
  • Team leadership and development
  • Performance management
  • Create business growth opportunities

Certification

Diamond Council of America July 2013

Gemological Science International August 2021

Guild Gemologist May 2022

Timeline

Manager

Zales Jewelers
05.2011 - Current

Owner/Operator

LMM Commercial Cleaning LLC
02.2007 - 04.2011

High School Diploma -

Central Dauphin Senior High School

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