Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lya Marcos

Miami,FL

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Insurance Secretary

UniVista Insurance
Miami, FL
01.2024 - 05.2024
  • Increased revenue opportunities through cross-selling additional insurance products based on client needs assessments.
  • Maintained strict confidentiality of sensitive client information while adhering to regulatory compliance guidelines within the industry.
  • Enhanced office productivity by organizing files, scheduling appointments, and maintaining accurate records of insurance policies.
  • Optimized workflow efficiency by developing comprehensive organizational systems for tracking policy renewals and expirations.

Manager's Assistant

Los Verdes Restaurant
Miami, FL
06.2022 - 01.2024
  • Ran errands to support daily needs of management.
  • Responded to and directed incoming calls and other communication.
  • Scheduled meetings and managed calendar.
  • Utilized Software to create and edit correspondence, documents, and materials.
  • Attended monthly sales meetings and reported pertinent information to employees.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Print Shop Assistant

Bellak Color
Miami, FL
01.2021 - 06.2022

Education

12 -

Miami Coral Park Senior High School
Miami, FL
07.2022

Skills

  • Strong Organization
  • Billing and Invoicing
  • Fast Learner
  • Document Management
  • Multitasking and Time Management
  • Customer Service
  • Customer and client relations
  • Clear Communication
  • Scheduling and calendar management
  • Employee Communications
  • Claims Processing
  • Appointment Scheduling
  • Critical Thinking
  • Customer relations and communications
  • Illustration

Certification

ServSafe

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Insurance Secretary

UniVista Insurance
01.2024 - 05.2024

Manager's Assistant

Los Verdes Restaurant
06.2022 - 01.2024

Print Shop Assistant

Bellak Color
01.2021 - 06.2022

12 -

Miami Coral Park Senior High School

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Lya Marcos