Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lyann Neagle

Katy,TX

Summary

Certified Clinical Medical Assistant with a proven track record at Anthony G. Lendino LLC, excelling in patient care coordination and clinical documentation. Known for compassionate communication and expertise in EMR/EHR systems, I enhance patient satisfaction and clinic efficiency through effective multitasking and organization, ensuring a safe and welcoming environment for all patients.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Certified Clinical Medical Assistant

Anthony G. Lendino LLC
04.2018 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing, and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing the operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depletion.
  • Measured patient pulse oximetry.
  • Collaborated with medical and administrative personnel to maintain a patient-focused, engaging, and compassionate environment.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Assisted in minor surgical procedures, ensuring a sterile environment and patient comfort.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs, and current complaints at intake.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
  • Called and faxed pharmacies to submit prescriptions and refills.

Merchandise Associate

TJX Companies
04.2015 - 03.2020
  • Transported merchandise to the sales floor and restocked shelves, racks, and bins.Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.Removed damaged, out-of-code, not-in-set, and discontinued items from displays.Answered customer questions regarding store merchandise, department information, and pricing.Greeted, serviced, and thanked all customers.Updated signage and price tags to reflect current sales.Created attractive displays to promote items.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set, and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Greeted, serviced, and thanked all customers.
  • Updated signage and price tags to reflect current sales.
  • Created attractive displays to promote items.
  • Arranged consistent shelves, bins, and racks at the Farmington location by following established planograms.

Education

No Degree - Nursing

Ct State Community Colleges
Farmington, CT
05-2028

No Degree - Medical Assistant

Branford Hall Career Institute
Southington, CT
12-2017

High School Diploma -

E.C. Goodwin Technical High School
New Britain, CT
06-2016

Skills

  • HIPAA compliance
  • Patient scheduling
  • Medical terminology
  • Vital sign monitoring
  • EMR / EHR

Certification

  • CCMA - Certified Clinical Medical Assistant
  • CEHRS - Certified Electronic Health Record Specialist

Timeline

Certified Clinical Medical Assistant

Anthony G. Lendino LLC
04.2018 - Current

Merchandise Associate

TJX Companies
04.2015 - 03.2020

No Degree - Nursing

Ct State Community Colleges

No Degree - Medical Assistant

Branford Hall Career Institute

High School Diploma -

E.C. Goodwin Technical High School

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