Lyaris Ortiz
The Bronx
Summary
Demonstrate strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
a and H Security
10.2024 - 04.2026
- Monitored premises to ensure safety and security of personnel and property
- Conducted regular patrols, identifying and addressing potential security risks
- Responded promptly to alarms, incidents, and emergencies, ensuring swift resolution
- Implemented access control procedures to manage entry points effectively
Receptionist
Optum Urgent Care
01.2023 - 01.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Shift Lead
Drybar
04.2021 - 11.2022
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
- Responded to and resolved customer questions and concerns
- Helped store management meet standards of service and quality in daily operations
- Tracked receipts, employee hours and inventory movements
- Maintained safe working environment by observing safety procedures, policies and regulations
Inbound Expert
Target
09.2020 - 01.2021
- Stock,backstock and zone products
- Operate power equipment
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Maintained energy and enthusiasm in fast-paced environment
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record
Group Leader
Police Athletic League
07.2019 - 01.2021
- Counseled children with emotional and social needs
- Managed and led activities promoting growth in mental, emotional and educational areas
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Built positive relationships with students through active listening and problem-solving skills
Education
Cosmetology License - Cosmetology Education
Carsten Institute of Cosmetology- New York
New York, NY10.2020
Highschool Diploma -
Aquinas Highschool
685 East 182nd Street06.2018
Skills
- Microsoft office- excel, PowerPoint, etc
- Customer Service
- Scheduling and Coordinating
- Data Accuracy
- Report writing
- Security guard license
- CCTV surveillance
- Access control
- Fluent in spanish
Certification
NYS Security Guard License (Active)
F-02 Fire Guard Certification
Languages
Spanish
Native or Bilingual
Timeline
Security Officer
a and H Security
10.2024 - 04.2026
Receptionist
Optum Urgent Care
01.2023 - 01.2024
Shift Lead
Drybar
04.2021 - 11.2022
Inbound Expert
Target
09.2020 - 01.2021
Group Leader
Police Athletic League
07.2019 - 01.2021
Highschool Diploma -
Aquinas Highschool
Cosmetology License - Cosmetology Education
Carsten Institute of Cosmetology- New York