Summary
Work History
Education
Skills
Timeline
Generic

Ly'Asijah Gordon

Sumter,SC

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Work History

Customer Service Representative

AAA Colorado
05.2024 - 09.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Education

High School Diploma -

Sumter High School
Sumter, SC
05-2024

Skills

  • Scheduling
  • Account updating
  • Complaint resolution
  • Key stakeholder relationship building
  • Key holder experience
  • International sales support

Timeline

Customer Service Representative

AAA Colorado
05.2024 - 09.2024

High School Diploma -

Sumter High School
Ly'Asijah Gordon