Lydell Canady
Customer Availability
Wade,NC
Summary
Hardworking and passionate jobseeker with strong organizational skills eager to secure entry-level Maintenance Technician position in learning environment. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Customer Availability Associate
Walmart
Fayetteville, NC
09.2020 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Communicated with customers to understand needs and recommend appropriate solutions.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Prepared merchandise for sales floor by pricing or tagging.
- Promoted and up-sold products and services to meet needs of customers.
- Worked to build relationships with customers and built potential for additional sales.
- Maintained organized, presentable merchandise to drive continuous sales.
- Utilized professional sales techniques to persuasively communicate with clients.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Carters Oshkosh
Fayetteville, NC
06.2016 - 07.2020
- Engaged with customers to effectively build rapport and lasting relationships.
- Communicated with customers to understand needs and recommend appropriate solutions.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Promoted and up-sold products and services to meet needs of customers.
- Employed variety of sales practices to accommodate each customer's individual needs and overcome objections.
- Performed cashier duties, including accepting and processing customer payments and balancing receipts and cash.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Maintained organized, presentable merchandise to drive continuous sales.
- Answered questions and assisted customers with item selection and location.
- Responded to telephone and in-person requests for information.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Processed product returns and assisted customers with other selections.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Communicated with store employees to maintain conditions and appearance of retail area.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
Education
High School Diploma -
Westover High School
Fayetteville, NC 05.2021 - 05.2021
No Degree - Automotive Technology
Northern Michigan University
Marquette, MISkills
Stocking and replenishing
Problem-solving skills
Upselling
Excellent people skills
Adapt to diverse groups
Wrestling
- Trained at the National Training site located at Northern Michigan University
- Placed 5th at U23 National Tournament
Timeline
High School Diploma -
Westover High School
05.2021 - 05.2021
Customer Availability Associate
Walmart
09.2020 - Current
Sales Associate
Carters Oshkosh
06.2016 - 07.2020
No Degree - Automotive Technology
Northern Michigan University