Hardworking and passionate jobseeker with strong organizational skills eager to secure entry-level Maintenance Technician position in learning environment. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Customer Availability Associate
Walmart
Fayetteville, NC
09.2020 - Current
Engaged with customers to effectively build rapport and lasting relationships.
Communicated with customers to understand needs and recommend appropriate solutions.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Prepared merchandise for sales floor by pricing or tagging.
Promoted and up-sold products and services to meet needs of customers.
Worked to build relationships with customers and built potential for additional sales.
Maintained organized, presentable merchandise to drive continuous sales.
Utilized professional sales techniques to persuasively communicate with clients.
Loaded and unloaded merchandise using ladder and pallet jack.
Displayed merchandise by arranging in appealing ways to boost sales.
Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Carters Oshkosh
Fayetteville, NC
06.2016 - 07.2020
Engaged with customers to effectively build rapport and lasting relationships.
Communicated with customers to understand needs and recommend appropriate solutions.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Prepared merchandise for sales floor by pricing or tagging.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Promoted and up-sold products and services to meet needs of customers.
Employed variety of sales practices to accommodate each customer's individual needs and overcome objections.
Performed cashier duties, including accepting and processing customer payments and balancing receipts and cash.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Maintained organized, presentable merchandise to drive continuous sales.
Answered questions and assisted customers with item selection and location.
Responded to telephone and in-person requests for information.
Listened to customer details and offered matching solutions to meet wide range of requirements.
Loaded and unloaded merchandise using ladder and pallet jack.
Displayed merchandise by arranging in appealing ways to boost sales.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Processed product returns and assisted customers with other selections.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Communicated with store employees to maintain conditions and appearance of retail area.
Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
Education
High School Diploma -
Westover High School
Fayetteville, NC
05.2021 - 05.2021
No Degree - Automotive Technology
Northern Michigan University
Marquette, MI
Skills
Stocking and replenishing
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Wrestling
Trained at the National Training site located at Northern Michigan University