Lydia Avoki-kitete
Charlotte,NC
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
6
6
years of professional experience
Work History
Teeth Whitening Specialist.
Royal Smiles
01.2021 - Current
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Developed strong client relationships through consistent communication and attentive service.
- Increased sales revenue with targeted marketing campaigns and strategic product positioning.
- Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures.
- creating whiter smiles and create confidence within the client.
Front Desk Assistant
Country Inn Suites
03.2021 - 08.2022
- Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information about hotel services.
- Streamlined check-in and check-out processes for improved efficiency and customer experience.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Assisted management in maintaining room inventory and coordinating reservations to maximize occupancy rates.
Sales Agent
Driv4less
02.2018 - 02.2019
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Coordinated successful trade show exhibitions, showcasing company products to potential clients in a compelling manner.
Education
BBA - Business Administration And Management
East Carolina University
Greenville, NC05.2023
Skills
- Customer Relations
- Emergency Response
- Supply Management
- Quality Assurance
- Technical Communication
- Proficient in [Software]
- Creative thinking
- Interpersonal skills
- Critical thinking
Languages
french
Native or Bilingual
Timeline
Front Desk Assistant
Country Inn Suites
03.2021 - 08.2022
Teeth Whitening Specialist.
Royal Smiles
01.2021 - Current
Sales Agent
Driv4less
02.2018 - 02.2019
BBA - Business Administration And Management
East Carolina University