Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Bartender, Server, Shift Lead
Sky High Brewing
07.2021 - 05.2024
Expertly prepared and served a wide range of alcoholic and non-alcoholic beverages in a fast-paced environment, ensuring accuracy and consistency in every drink
Provided attentive and personalized service to patrons, anticipating their needs and preferences to enhance their overall dining experience
Collaborated with kitchen staff and fellow servers to coordinate food and beverage orders, ensuring timely delivery and customer satisfaction
Resolved customer complaints and concerns promptly and professionally, turning potential issues into opportunities to exceed expectations and build rapport
Line Cook
Gilgamesh Brewing
07.2020 - 11.2020
Prepared and cooked menu items according to recipes, quality standards, presentation standards, and food safety regulations
Collaborated with kitchen team members to ensure smooth and efficient service during peak hours
Maintained a clean and organized work environment, including proper storage and labeling of food items
Barista
Starbucks
09.2017 - 06.2020
Prepared and served a variety of coffee beverages, adhering to quality standards and recipes
Provided exceptional customer service by greeting customers, taking orders, and handling transactions efficiently and accurately
Rewarded partner of the quarter by team members for cultivating relationships with customers and outperforming sales goals
Proficient in using POS systems and handling cash transactions with accuracy
Education
Assoiciates of Science -
Mt Hood Community College
Gresham, OR
03.2020
Skills
Excellent communication and interpersonal skills
Strong multitasking abilities
Proficient in using POS systems
Thorough understanding of responsible alcohol service practices