Lydia Bezrutczyk
Davenport
Summary
I take pride in my skills of engaging with customers, providing an efficient and welcoming environment that encourages customers to return, maintaining a high satisfaction rate for my precise transactions and sales, and striving to provide quality service no matter the task. I stepped away from retail in late 2022 to work from home and become a caregiver for my now-late grandmother. I'm now eager to rebuild my skills and gain more experience in different work fields to expand my career knowledge. I'm more than willing to adapt to different schedules and tasks to succeed as an employee.
Overview
2
2
years of professional experience
Work History
Hair Stylist
Self-employed
Morrisonville
12.2022 - 09.2024
- Through my experience of being self-employed and working from home, I gained valuable knowledge about the importance of balancing a stable work routine and providing for my family. This experience allowed me to value my time caring for my grandmother while supporting us financially.
- While managing being a caregiver, I gained skills such as maintaining schedules, learning new techniques in evolving hair and cosmetic trends, expanding my knowledge of products designed for individual hair types and needs, forming long-lasting bonds with clientele, and learning proper cutting, coloring, and styling techniques.
Cashier
Lowes Home Improvment
Plattsburgh
09.2022 - 12.2022
- At Lowe's, I would be assigned to one of three POS locations, depending on where I was needed that day: the front registers, the lumber department, or the outside lawn and garden department.
- At the front registers, I learned the importance of quick and efficient transactions, handling discounts and rewards or loyalty programs, contacting floor associates or management when assistance was needed for specific products, training new cashiers on the proper use of the POS systems, and efficiently looking up and keying in product barcodes when necessary.
- At the lumber department, I handled much larger transactions and assisted the Pro Services team with the vast clientele of contractors and business owners. I could manage returns at this location and learn the different varieties of business accounts.
- At the outside POS, I performed the same tasks as the front registers. The only difference is that I worked alone at the single register located there.
Cashier/Sales Associate
Bed Bath & Beyond
Plattsburgh
04.2022 - 08.2022
- On an average day, I would be in charge of the head cash register and manage all transactions throughout the day. I worked with cash, debit and credit cards, and checks while managing returns and pricing adjustments at the POS. At the end of the day, I would volunteer to stay late to count registers and upload information regarding the sales throughout the day. I maintained sanitation at my station, vacuumed, and cleaned the bathrooms before closing the store.
- If more than one cashier was scheduled at a time, I would be chosen to work on the floor as a sales associate where I learned valuable skills such as taking inventory, resupplying stock, back stocking excess products, organizing merchandise, printing labels and packing orders to be shipped, suggesting quality products related to customer needs, and placing orders for out-of-stock items.
Education
GED -
Saranac Central School District
60 Picketts Corners Rd, Saranac, NY 12981Skills
- Customer service
- POS and sales floor knowledge
- Inventory and back stocking
- Multitasking and organization
- Product knowledge
- Problem solving
- Customer relations
- Patience and empathy
- Conflict resolution
- Returns processing
- Loyalty program promotion
- Money handling
Timeline
Hair Stylist
Self-employed
12.2022 - 09.2024
Cashier
Lowes Home Improvment
09.2022 - 12.2022
Cashier/Sales Associate
Bed Bath & Beyond
04.2022 - 08.2022
GED -
Saranac Central School District