Lydia Correa
Buffalo,NY
Summary
Dynamic Store Manager with extensive experience at Family Dollar, excelling in inventory management and team leadership. Successfully enhanced customer satisfaction through targeted employee training and effective problem resolution. Proven track record in optimizing store operations and fostering a positive work environment, ensuring a seamless shopping experience for customers.
Overview
2
2
years of professional experience
Work History
Store Manager
Family Dollar
02.2023 - 01.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Education
Associate of Science - Nursing
National University
Rio Grande, Puerto Rico08-2008
Banking And Finance
Instituto De Banca Y Comercio
Canovanas ,Puerto Rico05-2004
Skills
- Inventory management
- Cash handling
- Store operations
- Employee training
- Customer service
- Sales forecasting
- Visual merchandising
- Team leadership
Languages
English
Professional Working
Timeline
Store Manager
Family Dollar
02.2023 - 01.2025
Associate of Science - Nursing
National University
Banking And Finance
Instituto De Banca Y Comercio
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