Professional Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline

LYDIA DESSU

H&M Store
SAN JOSE,UNITED STATES
1
Language
8
years of professional experience

I have a strong background in organization, communication, and customer service, with skills that translate well to office management. I’m comfortable coordinating schedules, managing calendars, organizing documents, responding to emails and phone calls, and keeping track of important tasks and deadlines. I’m able to manage multiple responsibilities while staying organized and making sure daily operations run smoothly. My experience working with customers has also helped me develop strong communication skills and build positive relationships.

Work History

Sales Associate

1 Year 2 Months
H&M Store | 07.2025 - 09.2026
  • Delivered personalized customer service across sales floor, fitting rooms, and checkout
  • Processed transactions accurately using POS system and supported cash handling procedures
  • Executed visual merchandising standards to keep displays aligned with store guidelines
  • Replenished merchandise, organized stockroom, and maintained full product presentation

FIELD ORGANIZER

5 Months
CADC | 06.2024 - 11.2024
  • Coordinated volunteer efforts, organized events, and conducted voter outreach.
  • Managed canvassing teams, tracked voter data, and engaged the community through phone banks and in-person interactions to boost campaign support.
  • Pioneered creative outreach strategies, blending in-person interactions with digital platforms to amplify campaign message and boost voter participation.
  • Energized community engagement through dynamic event planning and passionate volunteer coordination, fostering a vibrant campaign atmosphere.

INTERN

11 Months
OTI | 06.2023 - 05.2024
  • Assisted in daily administrative operations, in order to enhance team efficiency and achieve seamless workflow.
  • Supported project tasks, contributing to timely completion and client satisfaction.
  • Provided support to senior management, facilitating informed decision-making and contributing to strategic initiatives.
  • Assisted in managing administrative tasks, ensuring accuracy and timeliness in all aspects of support provided to the team and management.

VOLUNTEER

1 Year 9 Months
Christian Fellowship Church | 06.2018 - 03.2020
  • Planned and managed events, activities, and lessons.
  • Provided child care and collaborated with other volunteers.
  • Taught a week-long Vacation Bible School event for kids aged 4-6.
  • Volunteered at weekly church programs on Friday and Sunday.

Education

Associate of Science - Nursing

Mission College | Santa Clara, CA | 12-2027

Skills

Customer service
Data entry
Time management
Administrative support
Organizational Skills
Computer skills

LANGUAGES

English (Native), Amharic (Native).

Timeline

Sales Associate

H&M Store
07.2025 - 09.2026Read More

FIELD ORGANIZER

CADC
06.2024 - 11.2024Read More

INTERN

OTI
06.2023 - 05.2024Read More

VOLUNTEER

Christian Fellowship Church
06.2018 - 03.2020Read More

Mission College

Associate of Science from Nursing
Read More
LYDIA DESSU