LYDIA EMGE
Chicago,IL
Summary
Enthusiastic professional motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative dedicated to the successful devising of satisfying solutions to complex problems.
Overview
8
8
years of professional experience
Work History
Patient Care Coordinator/Administrative Assistant
Rosin Eyecare
02.2023 - Current
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Worked with patients to schedule tests and procedures.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
Personal Assistant
Self Employed
01.2018 - 02.2023
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
Personal Assistant
Private Family Client
01.2017 - 01.2018
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Displayed absolute discretion at handling confidential information.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Provided emotional support and companionship to clients.
- Maintained entire family's schedule and organized events.
Caseworker
Larimer County Human Services
01.2016 - 01.2017
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Assessed needs of each client and recommended appropriate services and resources.
- Conducted home visits to assess living environment and provided appropriate referrals.
- Offered support and direction to families and coordinated with court system and other community agencies for treatment.
- Documented progress in treatment plans, educational, and recreational activities and maintained updated case records.
Education
Bachelor of Arts - Psychology
University of Missouri - Columbia
Columbia, MO2015
Bachelor of Arts - Sociology
University of Missouri - Columbia
Columbia, MO2015
Bachelor of Arts - Women's Studies
University of Missouri - Columbia
Columbia, MO2015
Skills
- Organization and System Creation
- Direct and Empathic Communication
- Microsoft Programs
- Typing (60 WPM min)
- Client Relationship Building
- Record Keeping & HIPAA Compliance
- Calendar & E-mail Management
- Project Management
- Time Management
- Scheduling
- Customer Service
Timeline
Patient Care Coordinator/Administrative Assistant
Rosin Eyecare
02.2023 - Current
Personal Assistant
Self Employed
01.2018 - 02.2023
Personal Assistant
Private Family Client
01.2017 - 01.2018
Caseworker
Larimer County Human Services
01.2016 - 01.2017
Bachelor of Arts - Psychology
University of Missouri - Columbia
Bachelor of Arts - Sociology
University of Missouri - Columbia
Bachelor of Arts - Women's Studies
University of Missouri - Columbia
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