Lydia Gasque
Hixson
Summary
Dedicated host with strong customer service skills, enhancing guest satisfaction and optimizing table turnover. Proficient in managing waitlists and training new staff. Committed to creating a welcoming dining atmosphere.
Developed exceptional customer service and communication skills in a dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining a welcoming atmosphere. Seeking to transition into a new field where these transferable skills can contribute to team success and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Host
Texas Roadhouse
Hixson, TN
10.2023 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed waitlists efficiently, optimizing table turnover and guest satisfaction.
- Assisted in training new hosts on procedures and customer service standards.
- Resolved guest inquiries and concerns to enhance overall dining experience.
- Answered customer questions about hours, seating, and menu information.
Education
High School Diploma -
Hixson High School
Hixson, TN05-2025
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- POS software
- Table assignment coordination
- First aid training
- Foreign language skills
Timeline
Host
Texas Roadhouse
10.2023 - Current
High School Diploma -
Hixson High School