Lydia Gendy
Fairfield,NJ
Summary
Dynamic hospitality professional with a strong work ethic and a commitment to enhancing guest experiences. Proven ability to collaborate effectively with kitchen staff and manage multiple tables while maintaining high service standards.
Overview
7
7
years of professional experience
Work History
Server
Ugly Dumpling
Morris Plains, NJ
06.2026 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in menu presentation and explained daily specials to enhance guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to uphold restaurant standards.
Church Volunteer
Coptic Orthodox Church
Jersey City, NJ
01.2020 - Current
- Taught Sunday School lessons and hymn classes to children, helping support their learning and development.
- Served food and assisted with kitchen operations, enhancing participant experience during annual church summer camp.
- Supported planning and coordination of church activities and community events, fostering community engagement and connection.
- Maintained church grounds and facilities to ensure a clean, safe, and welcoming environment.
- Assisted with community service projects to support local needs. at church-sponsored outreach events, providing friendly and respectful service.
- Coordinated volunteer schedules, ensuring consistent coverage and smooth operation of events and activities.
Hostess
Sushi Lounge
Topawa, AZ
03.2026 - 08.2026
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest experience.
- Collaborated with kitchen staff to communicate guest needs and preferences.
- Handled customer inquiries and resolved issues to enhance satisfaction levels.
- Assisted in training new staff on seating protocols and customer service standards.
Volunteer
St. Joseph's Hospital and Medical Center
Wayne, NJ
07.2024 - 08.2024
- Supported medical staff during procedures by preparing necessary equipment and supplies.
- Facilitated communication between patients and healthcare providers to enhance service delivery.
- Assisted in patient intake processes, ensuring accurate information collection and documentation.
- Developed training materials for new volunteers, streamlining onboarding process.
- Prepared meals for patients in compliance with dietary guidelines , ensuring they were well fed.
Education
Bachelor of Science - Chemical Engineering
New Jersey Institute of Tec
Newark05.2029
High School Diploma -
West Essex High School
North Caldwell, NJ06.2025
Skills
- Exceptional customer service
- Customer service excellence
- Guest engagement
- Menu knowledge
- Cash handling
- Client relations
- Professional presentation
Timeline
Server
Ugly Dumpling
06.2026 - Current
Hostess
Sushi Lounge
03.2026 - 08.2026
Volunteer
St. Joseph's Hospital and Medical Center
07.2024 - 08.2024
Church Volunteer
Coptic Orthodox Church
01.2020 - Current
Bachelor of Science - Chemical Engineering
New Jersey Institute of Tec
High School Diploma -
West Essex High School