Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Lydia Henninger

Bloomfield Hills,MI

Overview

2
2
years of professional experience

Work History

Operations Analyst

United Wholesale Mortgage
Pontiac, MI
07.2024 - 08.2024
  • Maintained up-to-date knowledge of changing lending regulations and guidelines.
  • Evaluated and approved loan applications based on established criteria.
  • Gathered client debt, credit and income information to determine loan eligibility.
  • Reviewed client documentation and contracts for discrepancies and mistakes.

Server

Forest Lake Country Club
Bloomfield Hills, MI
05.2023 - 09.2023
  • Stayed informed about daily specials, new menu items, promotions.
  • Delivered food orders promptly and courteously.
  • Addressed complaints to kitchen staff and served replacement items.
  • Filled condiments and napkin containers during slack periods.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Followed health safety guidelines when preparing and serving food products.
  • Provided exceptional service to high volume of daily customers.

Server

Forest Lake Country Club
Bloomfield Hills, MI
05.2022 - 09.2022
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Trained new employees on restaurant procedures and plating techniques.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Stocked service areas with supplies during slow periods.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Took orders from customers accurately and in a timely manner.

Education

High School Diploma -

Homeschool
Bloomfield Hills, MI
04-2022

Skills

  • Reporting
  • Analyze data
  • Self motivation
  • Active listening
  • Written communication
  • Microsoft PowerPoint
  • Time management abilities
  • Multitasking
  • Teamwork
  • Reliability
  • High volume dining
  • Customer service
  • Inventory management
  • Point of sale operation
  • Sales expertise
  • Menu design
  • Menu item recommendation
  • Childcare knowledge
  • Strong work ethic
  • Meal and snack preparation
  • Conflict resolution
  • Flexible scheduling

Affiliations

  • photographer
  • travel
  • editor

Timeline

Operations Analyst

United Wholesale Mortgage
07.2024 - 08.2024

Server

Forest Lake Country Club
05.2023 - 09.2023

Server

Forest Lake Country Club
05.2022 - 09.2022

High School Diploma -

Homeschool
Lydia Henninger