Lydia Keosleumsack
Jacksonville
Summary
Experienced server with a strong work ethic and a focus on exceptional customer service. Proven ability to manage high-volume periods while ensuring cleanliness and guest satisfaction, contributing to repeat business and positive relationships.
Overview
8
8
years of professional experience
Work History
Server
Cantina Louie
Jacksonville, FL
03.2021 - Current
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Trained new staff on menu knowledge and service protocols to enhance team efficiency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Expo Host
Kt's Pizza
Jacksonville, FL
10.2018 - 03.2021
- Managed time effectively during busy periods by prioritizing tasks according to urgency while maintaining outstanding service levels consistently throughout the day''s events .
- Demonstrated exceptional adaptability by effectively managing unexpected situations, ensuring a seamless experience for all attendees.
- Resolved customer complaints effectively, fostering positive relationships and repeat business loyalty.
- Worked effectively in fast-paced environments.
Education
Associate of Science - Occupational Therapy Assiatant
Florida State College
Jacksonville, FL05-2028
High School Diploma -
First Coast High School
Jacksonville, FL05-2019
Skills
- Strong work ethic
- Exceptional customer service
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Memory retention
Timeline
Server
Cantina Louie
03.2021 - Current
Expo Host
Kt's Pizza
10.2018 - 03.2021
Associate of Science - Occupational Therapy Assiatant
Florida State College
High School Diploma -
First Coast High School