Lydia Lozada
Henderson
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training, and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner, and analytical problem solver with demonstrated record of retail success.
Overview
20
20
years of professional experience
Work History
Store Manager
Circle K
02.2006 - 05.2026
- Forecast sales, inventory demand and labor requirements and developed annual budget and operational plans.
- Implement merchandising strategy to create eye-catching displays and increase revenue.
- Maintain financial and administrative controls, accurately tracking funds and keeping records current.
- Help team members tackle daily workloads with confidence through empowered training and motivational strategies.
- Lead team by example to maintain focus on performance and achieving targets.
- Hold employees accountable to company policies, procedures, and service standards.
- Conducted daily store operations, including opening, and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Resolved customer complaints in a timely manner.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Education
Associate of Science -
El Paso Community College
TexasAssociate in arts (A.A.) - Business Management
University of Phoenix
09-2015
Skills
- Revenue Generation
- Sales Strategies
- Accurate Cash Handling
- Conflict Resolution
- Team Building and Leadership
- Store Merchandising
- Inventory Management
- Team Development
LANGUAGE
English
Spanish
Timeline
Store Manager
Circle K
02.2006 - 05.2026
Associate in arts (A.A.) - Business Management
University of Phoenix
Associate of Science -
El Paso Community College
AWARDS
2023: Best Score Card, 2022: Best Score Card, 2020: Best Score Card