Lydia Materna
Plympton,MA
Summary
Experienced business office director with strengths in resident billing, accounts receivable, payroll administration, and financial reporting. Known for steady office operations, accurate account management, and reliable support for residents, families, and leadership.
Overview
6
6
years of professional experience
Work History
Business Office Director
LCB Senior Living - Penniman Hill
Hingham, A
11.2019 - 03.2024
- Managed business office operations for Penniman Hill senior living community.
- Processed resident billing, payments, and account records using office systems.
- Reviewed accounts receivable, collections, and past-due resident balances.
- Coordinated payroll, invoices, and vendor payment processing.
- Prepared financial reports for leadership and community administration.
- Supported move-ins, move-outs, and resident account setup.
- Communicated with residents, families, and staff on account questions.
- Resolved any discrepancies between vendor invoices and purchase orders.
Receptionist
Halifax Council on Aging
Halifax, MA
11.2017 - 11.2019
- Greeted older adults and visitors at Halifax Council on Aging front desk.
- Answered telephone calls and routed messages to appropriate staff members.
- Scheduled appointments and program visits for council participants.
- Maintained reception logs, contact records, and filing systems.
- Scheduled and confirmed appointments.
- Performed data entry tasks into various computer systems accurately and promptly.
Education
Bachelor of Arts - Education / Sociology
North Adams State College
North Adams, MA05-2001
Skills
- Resident billing
- Accounts receivable
- Payroll administration
- Vendor invoice review
- Financial reporting
- Office operations
Timeline
Business Office Director
LCB Senior Living - Penniman Hill
11.2019 - 03.2024
Receptionist
Halifax Council on Aging
11.2017 - 11.2019
Bachelor of Arts - Education / Sociology
North Adams State College