Lydia Mattern
Kalispell,MT
Summary
- Dependable and motivated employee.
- Engaging personality and flexible approach.
- Excellent customer service skills.
- Quick learner who is able to adapt to changing situations.
Overview
3
3
years of professional experience
Work History
Server
Norm's Soda Fountain
09.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Handled cash transactions accurately, balanced cash receipts and maintained accurate cash drawer.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Gained excellent communication skills, both verbal and written, in my interactions with customers and coworkers.
Education
High School Diploma -
Homeschool
Kalispell, MT05.2024
Skills
- Customer service
- Team Player
- Food Preparation and Safety
- Transactions and Cash Handling
- Cool Under Pressure
- Upholding cleanliness standards
- Adaptable and flexible
- Sales expertise
Timeline
Server
Norm's Soda Fountain
09.2020 - Current
High School Diploma -
Homeschool
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