Summary
Overview
Work History
Education
Skills
Timeline
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Lydia Mattern

Kalispell,MT

Summary

  • Dependable and motivated employee.
  • Engaging personality and flexible approach.
  • Excellent customer service skills.
  • Quick learner who is able to adapt to changing situations.

Overview

3
3
years of professional experience

Work History

Server

Norm's Soda Fountain
09.2020 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Handled cash transactions accurately, balanced cash receipts and maintained accurate cash drawer.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Gained excellent communication skills, both verbal and written, in my interactions with customers and coworkers.

Education

High School Diploma -

Homeschool
Kalispell, MT
05.2024

Skills

  • Customer service
  • Team Player
  • Food Preparation and Safety
  • Transactions and Cash Handling
  • Cool Under Pressure
  • Upholding cleanliness standards
  • Adaptable and flexible
  • Sales expertise

Timeline

Server

Norm's Soda Fountain
09.2020 - Current

High School Diploma -

Homeschool

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Lydia Mattern