Lydia Montalvo
Woodbridge,VA
Summary
Veteran Bartender and Server with progressive experience in hospitality industry ranging from casual to high-end establishments. Consistently contributes to dynamic teams at high-volume, fast-paced establishments. Organized preparer of structured service and work plans, balancing needs of patrons and team members.
Overview
10
10
years of professional experience
Work History
Bartender and Server
Zaytinya
Washington, DC
06.2021 - Current
- Upsell high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Apply comprehensive knowledge of wine, liquor and beer to increase daily beverage sales
- Explain menu items and suggested appropriate options for food allergy concerns
- Quickly and clearly communicate dining orders to kitchen staff, directing attention to special requests or dietary restrictions
- Mix both standard and specialized drink orders using liquor, bitters, sugars and fruits
- Collect payment for food and drinks served, balance cash receipts and maintain accurate cash drawer
- Share knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Carry out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
Bartender
Tango’s Tavern
Virginia Beach, VA
01.2020 - 06.2021
- Increased bar revenue through development and marketing of featured cocktails
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Improved and applied social media marketing strategies to increase patronage
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
- Polished glassware, bussed tables and removed debris to keep customer areas clean
- Adhered to state laws regarding alcoholic beverage services and customer regulations
Catering Bartender
Chef By Design Catering Company
Virginia Beach, VA
10.2019 - 06.2021
- Prepared for events by setting up the beverage service area and making sure the bar is stocked with appropriate glassware, napkins, garnishes, liquor, wine, and other beverages
- Filled drink orders for guests, engaged and created a positive experience for guests
- Break down the bar, wash and store glassware
- Dispose of any trash and recyclables and thoroughly clean and disinfect the bar equipment
- Adhered to state laws regarding alcoholic beverage services and customer regulations
- Responded to guest questions and requests with friendly and knowledgeable service
Beer tender
New Realm Brewing Company
Virginia Beach, VA
02.2019 - 01.2020
- Created a memorable and positive guest experience while working in a team environment to ensure guest satisfaction
- Provided assistance by working as a brewery server
- Greeted guests promptly and courteously,
- Guided guests to beers they enjoyed
- Set up and cleaning of daily operations and special events
- Accurately performed cash and credit card handling procedures
- Promoted the sale of beer and merchandise sold in the Tap Room by describing beers, beer making techniques, beer and brand history and providing general tourist information
Server and Bartender
Longboards Restaurant/Norfolk Tap Room
Norfolk, VA
09.2018 - 09.2019
- Greeted guests and handled order-taking
- Complied with transaction policies throughout shift
- Learned over 20 alcoholic drinks to provide guests with correct drink orders and to capitalize on the chance to up sell alcohol options to increase sales
- Maintained a team work mind frame by assisting other staff with helping run food and drinks and maintain communication
- Worked with POS system to place orders, manage bills and handle complimentary items
Server
Captain George’s Seafood Buffet
Virginia Beach, VA
03.2018 - 03.2019
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Worked with POS system to place orders, manage bills and handle complimentary items
- Noted special patron requests and followed up with kitchen to confirm delivery
- Checked guests' identification before serving alcoholic beverages
- Printed dining checks with total due, collected payment and offered receipts to complete transactions
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
Bartender
El Taco Loco Mexican Restaurant
Virginia Beach, VA
08.2015 - 09.2018
- Provided fast, friendly, professional service to all guests and servers
- Maintained an in-depth knowledge of alcoholic and non-alcoholic beverages and food menu
- Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state and federal laws
- Maintained a positive working relationship with fellow staff and management
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Upsold daily specials and beverage promotions to exceed daily sales goals
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
Education
General Studies
Tidewater Community College
Norfolk, VASkills
Liquor, beer and wine knowledge
TIPS and SafeServ Certification
Written Communication
Clear and effective communication
Bilingual in Spanish
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bartender and Server
Zaytinya
06.2021 - Current
Bartender
Tango’s Tavern
01.2020 - 06.2021
Catering Bartender
Chef By Design Catering Company
10.2019 - 06.2021
Beer tender
New Realm Brewing Company
02.2019 - 01.2020
Server and Bartender
Longboards Restaurant/Norfolk Tap Room
09.2018 - 09.2019
Server
Captain George’s Seafood Buffet
03.2018 - 03.2019
Bartender
El Taco Loco Mexican Restaurant
08.2015 - 09.2018
General Studies
Tidewater Community College