Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lydia Patten

Cypress,TX

Summary

Highly disciplined and bilingual professional with over a decade of experience in international business, customer service, and administrative operations. Maintained a perfect 4.0 GPA throughout 88 U.S. college credits in mathematics, accounting, and general education while balancing the responsibilities of raising two young children. Recognized for exceptional time management, problem-solving, and multitasking abilities. Successfully supported children's daily needs, language development, and cognitive growth while excelling academically. Eager to leverage dedication, adaptability, and expanding technical skills (QuickBooks, Excel, 20/20 Design) in a challenging administrative or accounting support role.

Overview

15
15
years of professional experience

Work History

Full-Time Student & Caregiver

Grossmont Community College
08.2018 - Current
  • - Completed 88 college units with a 4.0 GPA while taking full time care of two young children and managing household responsibilities
  • - Earned academic honors including Phi Theta Kappa, President’s List (multiple semesters), and District President’s List (multiple semesters).
  • - Developed strong multitasking, time management, and organizational skills balancing education and family life

Sales Associate

KD Stone & Cabinets
07.2017 - 08.2018
  • - Quickly learned and applied QuickBooks to generate professional invoices, sales orders, and price quotes for residential and commercial clients
  • - Gained proficiency in 20/20 Design Software to help visualize customized kitchen and cabinet layouts, supporting sales presentations and improving customer satisfaction
  • - Assisted walk-in customers with selecting materials, finishes, and layout options, often serving bilingual clients in both English and Mandarin
  • - Maintained showroom organization and ensured product knowledge across all team members
  • - Collaborated with contractors and vendors to track orders and manage delivery timelines

Assistant Manager

Hibachi Buffet
09.2014 - 07.2017
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Administration Manager, International Department

Hongyang New Geo Material Co., Ltd.
09.2010 - 09.2014
  • - Promoted from Foreign Trade Specialist to International Department Manager within two years due to outstanding performance
  • - Led the company’s first international trade show initiative in the United States, handling logistics, booth design, and team training
  • - Personally negotiated and secured two major international contracts during the exhibition
  • - Maintained long-term client relationships and handled international order accounting
  • - Oversaw departmental operations and implemented systems to improve efficiency and organization

Education

Mathematics, General Education

Grossmont College
El Cajon, CA
12.2023

Bachelor of Science - Environmental Engineering

Dezhou University
01.2010

Skills

  • Microsoft Office proficiency
  • Experienced in QuickBooks and 20/20 Design Software
  • Financial Accounting and Bookkeeping Fundamentals
  • Bilingual proficiency in Mandarin and English
  • Customer Service & Communication
  • Data Entry & Reporting
  • Quick Learner with Strong Work Ethic
  • Timely and trustworthy
  • Supportive mindset
  • Effective time management
  • Strong attention to detail
  • Effective team participation

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual

Timeline

Full-Time Student & Caregiver

Grossmont Community College
08.2018 - Current

Sales Associate

KD Stone & Cabinets
07.2017 - 08.2018

Assistant Manager

Hibachi Buffet
09.2014 - 07.2017

Administration Manager, International Department

Hongyang New Geo Material Co., Ltd.
09.2010 - 09.2014

Bachelor of Science - Environmental Engineering

Dezhou University

Mathematics, General Education

Grossmont College

Similar Profiles

CREATE PROFILE
Lydia Patten